A week before an event that was to be broadcasted on TV, I called this restaurant and spoke with the manager who was on duty, who assured me that the restaurant would view the show on one of the big screens for the group of 20+ people I would be bringing in. I thought they would honor that commitment, (if for nothing else) to get business from this large group of people. However, when the time came and we showed up, they flatly refused to view the show on the big screen as the manager had promised. The current manager on duty interrupted me as I tried to talk to her about the situation so that she could answer a call on her cell phone. She proceeded to walk outside to continue chatting with her friend on the phone, leaving me standing there with a group of people angry at me for screwing up this get together we had planned. It is incomprehensible to me that they would treat their customers this way. I urge you not to support this establishment. I wont be supporting it!
Review Source:Buffalo Wild Wings seems to have a monopoly on wings in the area, which is unfortunate. Â The beer selection is decent, and the variety of wing sauces is adequate. Â My issue with BWW is their execution. Â The wings are small and tend to be oversauced. Â I mean, if you have "Wings" in your name, then the wings you serve should be exceptional. Â The service is so so. Â For some reason they put huge gaming machines on every other booth to serve as an unnecessary distraction (unplugging them seems to fix that). Â For what you get the food is overpriced, but like I said, they have a monopoly, so I'll probably continue to go back.
Review Source:Came here a second time and the service was much better. There were two servers that attended to us and were constantly asking if we needed anything else like drink refills or food. It wasn't too busy on a Sunday afternoon, but that was likely because the Bears game wasn't on at the time.
Review Source:I love this location. Â It is never too crowded and the food is always great. Â
The only problem is every once in a while you find a staff member that really just isn't that good. Â If the staff were a little better, it would get a 5/5. Â I love going here. Â
My wife complains because I always mention going here if we are thinking about going out.
Not much to say except I like it!
- Huge beer selection for a chain.
- Delicious wings... lots of different flavors. Â Be careful on the spiciness level though if you're a n00b.. the spicy ones are very spicy.
- They're generous with the napkins.
- Lots of giant TVs to watch whatever sporting event happens to be on.
- Really friendly service.
- Clean.
It's kind of hard to rate, because I've always had good wings and cold beers. Problem is the staff. Like someone else on here said, it's pretty hit or miss.
A few weeks ago we went to BWW before a movie. We had dinner and a couple beers. We had a really nice waiter who got our order right. Food was good.
After the movie we decided to go back and have a couple drinks since it was right across the parking lot from the theater and we weren't ready to go home yet. Being a Friday night, it was considerably more crowded than before the movie.
We got sat in the bar area. Another group (much larger!!) was sat right after us. They had their beers before we even had a waitress greet us.
We finally asked their waitress if she could find our waitress. She apologized and went to get someone.
She walked over by the bar and told a waitress that she had a table. We've been waiting for OVER 10 minutes at this point. She ran over and apologized. (Our friend had noticed her earlier flirting with the bartender-she'd been standing there the whole time!!)
She said she was sorry and that she had a big party of drunk people and was dealing with them. Ummm.....hunny, we saw you standing by the bar the whole time.
Anyways, we accepted her apology and ordered. She brought out a round of beers and never came back. Finally we had to flag her down and she apologized again. We ordered a second round of beers and she forgot them at the bar. Not kidding. When we flagged her down AGAIN she apologized and said if she forgot us again to throw something at her to get her attention. Kinda felt bad for her, she was obviously having a bad night.
We wanted our check and she was nowhere to be found again!! When she finally came by she actually told us not to worry about a tip and that she didn't deserve it. Well, duh.
Their food is good but their service is sub-par. We've had a good waiter here and there, but seems like a lot of the waitresses don't have their head screwed on right.
Sorry Buffalo Wild Wings but if you insist on hiring stupid people then I am going to have to stop going here. I tried to order the lunch buffalito with chips and salsa instead of a salad. I have done this on numerous occasions in the past. Never been a problem. Today however, the girl told me she couldn't do that. I asked why since I have done it in the past. She told me there wasn't a button for that. I just wonder how they could have possibly changed it in the past without a button for it??? Makes you wonder.......
I'm done with them for a while. I really like the buffalito but the stupid wait staff out weigh my fondness for the buffalito.
There's not a button for that. Seriously?
Their food isnt great. Its okay I guess; its fried. The "hot" sauces aren't very hot. Their beer selection is pretty darn good for a chain, though and right now they have Magic Hat #9.
They are next to the movie theater ... if you think it is a good idea to knock a few back before you go to see your next flick, you are wrong. It is a GREAT idea. I LOVE getting a little sloppy before taking in a movie, especially a comedy, and the big 22 oz beers at BW's are great way to get there.
I have taken to going to trivia here on Tuesday nights. There is a multi-round trivia game that starts at 7:30 and goes to 8:30. It is on the blue boxes they give you and is a pretty good mix of stuff, light on sports, heavier on history and geography. It would be awesome, except the servers in the bar area reliably come by to ask complex questions when you are right in the middle of a question. C'mon girls, open your eyes!
I have been to this BW3 a few times and I confess - I like it. I don't understand the appeal of wings, but now that I know they have boneless wings, I'll be back more often! I tried the honey bbq which had a little bit of spice to it, but was really good (I don't tend to like real spicy foods). Would like to try another sauce next time.
Fun atmosphere, wait staff has always been attentative and offered refills which keeps me happy!, and the food is good.
Recommend you give it a try!
This is a pretty good place to come if you absolutely love sports and wings. I'm not that into sports, but their wings are decent. I've come here with friends to play cards before and had a fun time. However, sometimes it takes awhile for the food, and the waitstaff is hit or miss. Also, depending on the flavor of the wings you order, you might want to prepare for flaming diarrhea.
Review Source:I haven't been to a BW3s in a while and I was glad to return. Â I came here with a fishing buddy after moving my younger brother into his apartment for college.
They have an excellent "60 cent boneless buffalo wings" special on Thursdays and we hit that up. Â We phoned our order in and picked up in 10 minutes. Â The service was quick and prompt, even though the place was bustling (the Thursday wing special is very popular). Â I highly recommend the Parmesan garlic sauce and the mango habanero sauces for the wings. Â Both are delicious. Â While I prefer actual wings the boneless wings, the meat was good and tender. Â Plus there's a liquor store next door so you can pick some beers up with your carry-out. Â Everyone wins!
twas a freezing illinois afternoon, icy wind whipping at our faces as we ventured out to savoy on the 100s bus to watch a sappy chick flick and eat someplace wonderful (or so we hoped). Â we were thrilled when the unknown restaurant we were hoping for at the end of our journey was buffalo wild wings, where we scarfed down a dozen mediocre chicken wings and an order of pulled pork sliders. Â it was ok. nothing special.
what IS special about this place is the trivia game. as a frequenter of trivia nights at the local english pub back home in santa monica, ca, i was psyched to see a less exciting yet intriguing version of a trivia game. Â they bring you controllers and you play against other customers in the restaurant. Â the questions come up on the flat screens, you are ranked by score between rounds. Â not quite as exciting as the team driven pub quiz back home, but an exciting way to keep my trivia brain sharp. happy times!
Oh BDubs. I love their wings, I hate their service. Â Last time we were there it wasn't busy, so you would think there wouldn't be an issue with not getting what we wanted. Â The first thing we asked to play the trivia game (which you need boxes for)... and never got them. She took our orders, but never asked anything was and was generally just not there. Â It was really frustrating to see her flirting with the guy at their stand (with trivia boxes right there) rather than serve us instead.
Review Source:I lOoOOove Buffalo wings! I crave them, especially if they are crispy and spicy! They have so many different sauces here. If you like Hot HOT HOTTTT but deliciously sweet & then spicy, try the mango habanero sauce. Don't order too many like I did my first time because you may not be able to finish them all. Â We went on a night where they had 49 cent discount wings so the price was pretty good and we split 50 amongst the 4 of us, which was more than enough. The potato cheese wedges were good too. There are a million TVs galore plus huge screens there to watch sports on everywhere you look. I counted 8 in one corner! I'm not a sports fan but if you are, I guess this is a good place to go. Service was good but maybe a tad bit slow. It was pretty packed though when I went. The wings are definitely worth the blaring TVs and slower service though.
Review Source:I've never been to one of these before, mostly because I hate chains and buffalo wings do not interest me. Â But this joint has a bajillion TVs and we wanted to watch a college football game.
I told the hostess that we had a party of four and wanted to see the Northwestern-Iowa game (one of the minor games in the time slot), and she made a beeline for a particular table which suited us very well. Â
We had just come from a late breakfast, so we didn't eat, but instead ordered just beer for the duration of the game. Â Our server was attentive and friendly though. Â No complaints.
I definitely love their wings! The buffalo sandwiches and wraps are also some of my favorites too, along with the potato wedges. Sure, they can sometimes be a bit slow, but it's worth it to me. I also get a kick out of playing trivia while I wait, or watching tv on their dozens of screens. Overall, not bad. Not bad at all.
Review Source:Not kidding, it took 90 minutes for my group's (uncomplicated, many orders of wings) food to come out tonight, with the restaurant half empty. Â
I know it's a wing joint, so everything on the menu is gonna be hella greasy / spicy / cheesy, and I am completely down with eating greasy / spicy / cheesy food, but my boneless honey bbq wings and cheese fries were just completely bland piles of oil, no flavor whatsoever even when doused in blue cheese or ranch dressing. Â
Two stars instead of one because I've had good service and good  wings here before and because of impossibly high cleanliness for a place that deals in so much oil.
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