Buffalo Wild Wings

I came here when it first opened and have been coming back every few months or so. Since day 1 the service has been really poor and it hasn't gotten any better. Like others said, restrooms are filthy. I only go to watch sports and get my wing "fix," but I usually just go to the Wing Stop a mile down the road.

This location is horrible. It takes 30-45 minutes to get our food even when there is only a couple of tables occupied. Numerous people standing around doing nothing. No manager in sight. Food is okay. Other  BWW's are much, much better.

Let me preface by saying that I used to be a raging fan of B'dubs. This love affair has been dwindling faster than the value of the U.S. dollar, in the past year or two. Allow me to opine:

BW3, like Chipotle, is the model of success in restaurant franchising. I made a small fortune off of their stock (Stock ticker: BWLD), mainly due to the fact that this franchise understood growth. Growth = success. Unfortunately, with record earnings, and expansive growth, it seems apparent that a lot of the franchises, aren't monitored by corporate, as closely as they used to be. With this being said, you frequently find a BW3 that is a filthy dump.  And, the Tyler location is a prime example of filth. I echo Todd S's remarks about the cleanliness of this location. For your reading pleasure, here's a list of facts pertaining to the Tyler location:

1. The service is atrocious.
2. The bathrooms are disgustingly dirty, and never maintained. (e.g. no paper towels, soap, etc.)
3. The food, even when not busy, takes forever.
4. The Bartender on my last visit accused the cooks of "smoking doobies out back," which results in food orders being delayed.
5. The food quality at this location is, by far, worse than other B'dubs.

I love beer; I love sports; I love wings, but I can't stomach going into this filthy B'dubs again. I really hope Management, or the Proprietor of this location starts to spend more "hands on" time, and address the problems.