This place has so much potential but didn't live up to my expectations. We stopped in on Saturday night and the first impression was walking in the door and the bouncer and cashier asked for a $5 cover. Â The bouncer said "Or you guys don't have to pay cover if you give her a $5 tip". Â Seemed a little sketchy but we agreed. Â Then we went to the bar and watched the bartenders walk past us like 20 times without asking if they could get us anything. Â There were a few people at the bar but they weren't that busy and could have noticed we weren't helped yet. Â I finally flagged one down and she took my order. Â We noticed the fussball tables in the back and decided to go play. Â I was pretty excited since I hadn't played since I was a kid. Â There was no change machine in sight. Â Kind of weird to have tons of pool tables and fussball tables and not have a few change machines in plain sight. Â So we had to ask a server for change because we knew we weren't going to be able to get the bartenders attention. Â Put in the change and only 8 balls pop out. So the final score was 5-3. Â Fairly uneventful. Â We then went over by the dance floor and there are two couples who look like they should be on dancing with the stars out there. Â It was fun to watch for a while but then I realized everyone else was way too intimidated to go out there and dance when you have professional dancers spinning around the entire floor. Â I know they can't do much to control that. Â So we decided not to go back to the bar to pick up another beer and just head next door to Toby Keiths instead. Â That place was packed and had great service. Â Cactus Moon needs to stay competitive and straighten some things out.
Review Source:If I could give this place zero stars, I would. I haven't sat on the inside, just the outdoor bar. Â Maybe the inside is better but I have such a bad taste left in my mouth that I'll never know because I'll never go back. Â There were about 10-12 people smoking outside. They have no rules or designated areas to smoke so people hover over the bar and anyone sitting there trying to enjoy themselves (or trying to eat the terrible food), are smoking right in your face. The smoke is so overwhelming that I felt sick to my stomach. On top of that, the very young bartenders were over-serving a group of about 8 or 9 people. Â Three of the guys were so drunk that one was walking around barefoot, and the other two were slurring their words trying to fight each other. They were completely ruining the experience of every other guest there, drunkenly chain smoking in everyone's face and being obnoxious. Â One of them almost burned me with his cigarette because he could barely hold himself up yet the bartenders kept serving him (shots of Fireball!!!). Â I would never ever go back to this trashy, drunken, disgusting place again. Â The drunks were over-served to the point of barely being able to stand, the bar-top hadn't been wiped since the place opened, and there was a $5 cover for all this. Â No thanks, I'll go somewhere else next time.
Review Source:8 minutes to get first beer sitting at bar with only 7 other people at the bar. For second beer, at the 13 minute mark, moved closer to register where bar staff kept hanging out and talking.  Told at 15 minute mark someone would be with me in a minute.  I said how long I have been waiting, bar tender said "I just watched you walk up", "I moved from the other side where my glass has been empty for now, nearly 15 minutes"  At this point he had two choices... "What can I get for you?" or "I sincerely doubt that".  Yep, he chose the sincere doubt tact and took the time to find the bartender covering the other side to come serve me.  Cactus Moon management - really?  Have you read the reviews on your place?  Is this how you ran your Tucson business into the ground?  I dont need to try again, the male bartender on duty tje evening of  4/25 made it clear what any future visits would be like.
Review Source:I'll grab a beer here, but doubt I will EVER eat at CMoon again. The food is simply tasteless and overpriced.
Had a bacon burger. Â Wendy's has better burgers for half the price. Â The sweet potato fries taste just like regular fries .... Meaning they taste like old fry oil. Chili was bland. Girlfriend got a salad that was inedible; it was obvious the lettuce was frozen and thawed. Â When we asked to have it taken off the bill, the waitress knew what we were asking for before it was even said. Clearly the salads are a problem regularly.
The clincher was when I witnessed an employee leave the restroom without washing his hands. Really? Â Yeah. Really.
I've been to CMoon a few times and always found it average. I like the full size pool tables for a reasonable $6 an hour. But I'm just done with the place. The food sucks. The service is barely adequate and the staff spends plenty of time chatting amongst themselves instead of working. Â Cactus Moon has gone downhill for sure .... And it didn't start that high up the mountain in the first place.
We finally have a honky-tonk to dance at. CM is making a comeback. Thursday night is particularly good. There is a free dance lesson at 7 pm and open dancing after that. No cover charge either! I stayed until almost 11 and there were still people dancing. It's real partner dancing too -- not that perversion from the 1960's that most people do because they don't know how to dance. The music selection is good with a variety of dance styles that can be done -- everything from chacha, waltz, swing, 2-step etc.
24 oz draft beers are $6.25 and they have a good selection. I had a satisfying Four Peak Oatmeal stout.
Worst service ever! Â Will never go there again! Â My fiance and I have been here numerous times for lunch and it was always nice and service good. Â Tonight being a Friday night we went for dinner. Â We are senior people and the place had only young people in there and wasn't busy at all. Â We walked in and were not greeted by anyone so seated ourselves at a dirty table and after a bit a waitress came up and asked if we wanted to sit there or be seated at a clean table. Â We chose the clean table where we sat for 15 minutes and completely ignored. Â A group of young people came in and were given their menus even before they fiished sitting down! Â Not happy here. Â After about 4 more minutes a waitress asked if we wanted something to drink. Â My fiance ordered a rum and coke and I ordered a glass of chardonay. Â When she brought it my glass was NASTY dirty and sticky! Â My fiance asked for a new glass and we ordered but were still completely ignored the entire evening. Â We will NEVER and I mean NEVER go back there again and seniors of Arizona I warn you, stay away!
Review Source:10 dollars for eight wings....sports bar that won't turn the sound on instead to play terrible country music in the background....and the waitress lying about their satellite "being broken" for the reason the sound on one of their 100 tv's couldn't be turned on with sound...not to mention I heard the conversation between or server and the manager who clearly stated no with out explanation....just don't like getting lied too...we used to go here all the time for UFC with the two dollar beers at the outside patio with no cover...now...shitty country music...overpriced food as lying ass wait staff....count me out
Review Source:Had some Honey BBQ wings. The wings were great, but it took some time for them to get there, and one our party didn't get in time as we play poker out there. They should not promise delivery of food that you can't eat while you are playing. Now, they made up for it, even though they wanted to serve he re-heated. The margaritas are $5 during Happy Hour and are mighty tasty. Will report again as Tuesdays pass by..
Review Source:The place is wallpapered with big screen TVs and has nice pool tables. The atmosphere is only tolerable at night because of the way the light comes in during the day... you just can't see anything around you. I've only had one meal there and it was just average, but the kicker was that when I saw on the menu that I could "Add a side salad for $1.99" and apparently it replaces the fries when you do that. Yes, you read correctly! I even spoke to the manager to confirm that the french fries that were supposed to come with my meal were no longer included since I added a side salad for an additional cost of $1.99. I couldn't believe it, but the manager insisted it was so. I shan't eat there again!
Review Source:Okay well we decide to go watch the ASU Football Game here - Â for the BOWL GAME. Â Â so you would think with the local team playing in a bowl game would be enough notice for them to staff correctly.
There was 1 Bartender and 1 Server. Â Bless her heart she tried really hard - Â but with 15 tables to wait on and over 50 people in her section, Â plus the 25 people around the bar. Â 2 people working is not enough. Â Â There was a clueless woman manager who was pregnant and clueless she helped about an hour after our arrival. Â and then was a guy in full cactus moon gear, shirt, hat, just pushing a cart around with liquor. Â Â then he disappeared. Â Â Â
So while I would like to go on and on about how great the food is ,  cause it was decent enough.  waiting 20 minutes to order it,  20 minutes for our apps to show up  so talking 2nd quarter and only had one item of food and one beer.   no refills in that time,  later when ordering a second beer it took 14 mins for it to show up and we sat close to the well at the bar.   The Management needs to staff correctly - think of all the extra beers , meals they could have sold with 1-2 more servers.... Â
So I agree with Jill C. Â the service is Terrible. Â rather go deal with parking and go to the TAVERN ON MILL, BBWs, Â or FOUR PEAKS
Overall my experience was pretty negative here. Walking in the atmosphere and wait staff were all pretty inviting which saves the night. However the appetizer was bland (we got the sampler) and took over 25 Mins for fried food that was only ok. We ended up ordering our food to go because it took so long. Overall I would suggest this place if you have a lot of time to kill or are only looking for beers an a pool table, the dining service is definitely secondary to the staff.
Review Source:This place is a joke- their service is TERRIBLE. We sat and waited for 40 minutes for anyone to come check on us (by that time, we just wanted to see how long it would take them to notice our presence) and when our server finally got there, she informed us that they hadn't realized they were missing a server. What manager has his head so far up his @$$ that he doesn't notice when his staff doesn't show for a scheduled shift?
My favorite part? Constantly noticing servers gathered chatting by the POS systems at the bar, including the bartenders! No wonder their service sucks- they're too busy having meetings of their social club.
The food? Meh. Nothing great. Not awful, but really, I can get this stuff anywhere.
Save your time and frustration and go to Toby Keith's across the way.
This is a good place to catch a sport on tv. Â Food is fair and prices are ok as well. Â Service in my opinion is so-so. Â After 10 p.m. on the weekends the place tends to attract a more ghetto crowd (drink specials maybe?)
If you've ever been to Graham Central Station on Elliot/10 then you've been here.
Tried this place once on a Saturday afternoon (between 2-4pm), it was dead. We sat at the bar and waited close to 15 minutes to acknowledged by a waitress and get a drink ordered. The drinks were good, but it took another 10 minutes to get our check. If it wasn't for the awful, slow service we would have probably stayed longer or purchased more items - but that didn't work out.
Pros:
- Location: Close to Cinemark to get a drink before a movie.
-.Mixed drinks: Their vodka drinks were delicious.
Cons:
- BAD SERVICE
The bad services was just too much to take and I will NOT be visiting this place again. I'll try other places nearby than to try this place again.
I'm not sure where all the negative reviews are coming from. Â I'm a foodie but not a food snob.... Â Hubby is neither. Â Surprisingly, we were both satisfied here! Â We came in on a groupon that allowed us to order appetizers, entrees, drinks and desserts. Â We were seated very quickly and greeted by our waitress, Heather, within minutes. We ordered the tri sampler and it was great, (BBQ wings, fried zucchini & mozzarella sticks) totally typical bar food. Next came our drinks, 2 margaritas, and this is the only place where we knocked a star. They were so weak I order a shot of Patron to add to mine...and I am not a drinker. Our entrees came quickly. Â The grilled mahi-mahi with guacamole was perfectly cooked, just a little salty for my taste. The steamed veggies were yummy too. Â Hubby's French dip was good and the sweet potato fries were crisp and fluffy. Â Dessert was a cheesecake - typical, but yummy. Â Heather, our server was stellar. Â We would definitely go back for a casual night with friends. Â Oh and on Saturday nights, there is a car show that happens right outside Cactus Moon - with live music. Â And the misters keep you cool. :)
Review Source:Forced to go there for a birthday party, and it was even worse than the first time.
Pool tables so crammed together you cannot shoot a decent game. Â Other pool tables pushed up the windows so we had to move all the tables and chairs out of the way.
Did not have food the first time, but others in the group did not think much of it.
Wings this time were some of the worst I have ever had.
Parking is a laugh. Â Park and walk for a very, very long ways. Â All parking in the front blocked off.
Too bad, since this place pops up on Groupon $10 for $20, but I guess they need to keep cruising for new customers.
Service was OK, but the rest of the place needs so much work and affects the server's tips.
Will only go back if forced....pool league or birthday party.
Tried to post with NO Stars, but it would not let me.
it's funny- i try and not make the mistake of reading reviews while im at a particular restaurant because i dont want my view to be skewed going into it.. but these reviews were pretty spot on, it is kind of a trashy place and my food was well.. just not good. i ordered the queso dip and chips, which really, i dont know how you can screw up, but the queso was gross and the chips were burnt. left a bad taste in my mouth. i will say in their defense, $1.50 beers can't be beat.
Review Source:My husband, daughter and I tried this restaurant hoping for some tasty bar fare. We waited for a half hour after placing our order. My husband's salad was served on a hot plate, my daughter's burger was cold, and my sampler plate was soaked in oil. I picked at my plate, and then complained about the slow service and poor quality of food. The head waitress determined that I had eaten about a third of my meal, so rather than comping my entire meal took 2/3rds off my bill. I was shocked that a business would treat a customer this way, so when I got home I wrote the owner a letter, which I dropped in the mail. I heard nothing in response. My dining dollar will never again be wasted at this restaurant.
Review Source:I give them a second star only for the service. Our server was pretty attentive and did a nice job. The food was just THAT bad. We got the nachos, wings, and a sandwich. So awful. I am sure for beer and pool it would have been perfect, but do NOT order from the kitchen.
Nachos: Cold chips, topped with cold shredded lettuce and a few tomatoes. Then, on the side in small cold ramekins are canned nacho cheese, canned chili, decent salsa, and some sour cream. A pile of cold chips, with some small side cups of bad toppings. Gross. $10 I would have loved to spend somewhere else.
Wings: I got the second-hottest flavor and my lady got the honey BBQ which was mild. I couldn't tell the difference between the two. And they came out COLD. It is pretty hard to screw up wings. You fry them, you sauce them, and you throw them on the grill to char em up a bit. But cold, not spice wings? Come on.
Club Sandwhich: Cold white bread, with cold turkey and cold bacon. Get my point? Cold, cold, cold. And no flavor. Honestly tasted like someone took packaged lunch meat, some WonderBread, and a few pieces of bacon and threw it in a basket. So disappointed.
This was the closest I have ever been to complaining to a manager. I work in the industry so I did not want to be a disgruntled customer, but it really is that bad. I hope that I just had a bad experience, but I doubt  I will ever consider giving it another shot. Again, for beer and pool and watching a game it would be great. Service was awesome. But the food was THAT BAD.
I have been here on three occasions so far, two to slam a few and once to eat and play pool.
During happy hour they have the pool table for $6/hour, appetizers for $5/$6, and $2 domestic pints. I don't really care for their appetizer deals however. Oh yes, one can get a dozen of wings for $6 bucks I believe during HH as well.
I did enjoy their chicken club sandwich, the bun was fluffy and not dense like some buns I hate. Waffle fries are pretty good too.
As for the crowd, it was older than your average college crowd. (ASU is only like 4 miles away). It's an ok place, I'll only be back if I'm being dragged and someone else is paying.
Can you say DER !!!! I went to this place for the first time on Friday with some friends from work. A word of advice "Dont hit on the waitresses" or someones jealous boyfriend that works there will have you escorted out. Seriously!! Â I wont return to this place merely on the fact that if you cant have some harmless bantor with the staff whats the point. Only your tips suffer. There are plenty of other places to spend my money.
Review Source:I have been to Cactus Moon a few times, and it is now time to rate it. Â Cactus Moon is definitely one of the biggest Sports Bars I have been to size wise. Â Even though its a Sports Bar, it has a dive bar type of feel to it as well. Â Cactus Moon is quite popular on Bike Night, which is Friday nights. Â Half of the bar is setup with some bar tables near TVs to watch games. Â This section late at night kind of turns into a mini dance floor, which is cool if you want to get your groove on. Â The middle of the area is a large bar, and the wait time is very reasonable with bar attendants very attentive to their customers. Â Lastly, you have a myriad of pool tables on the second half of the bar. Â
Basically, you can definitely find something fun to do here between watching sports games, dancing, drinking, or shooting some pool.
There is nothing really great about this place.... The only reason i give 2 stars is because it's huge, which makes it a great place to watch multiple games! We went there for the fight (no cover) there must have been 7-10 bartenders working however my boyfriend and I were still ignored. We had to ask to order food drinks ect... Some of the bartenders were obviously beginners and seemed to lack training... Unfortunately I'll probably be back for football season, but I'm not going to beg to spend money. There are better quality places closer to my house.
Review Source:Can you say ghetto? Â In grad school, my friends and I went to the Cactus Moon on Tucson all the time. Â It was a great mix of upbeat country music and the latest fun dance tune and a little hip hop.
The Mesa crowd is thuggish and rough. Â The back of the bar has games, foozeball tables, pool tables and lots of tvs. Â Tvs are everywhere.The drinks are reasonably priced. Â No one dances at all during the country songs (I think those that like country should just go to Tobey Keith's which is right next door). Â When hip hop was finally played, the dance floor was pretty crowded. Â The place is kept a bit on the warm side, and all was good until literally a fight broke out. Â Not just any ol little fight, but a beer bottle throwing (there was so much glass one of my girlfriend's had her legs totallly cut up), chair/stair throwing melee. Â
I have never ever seen so many people want to jump in on a fight. Â The police were called and the entire bar was evacuated. Â Ridiculous. Â There is nothing redeeming about this place. Â Save yourself the experience and go to Scottsdale. Â (Never thought I'd say that in a million years, but seriously skip this place!!!)
I don't know about this place. Â I like that it's big, and has HUGE flat screen TVs at the bar, but it's actually TOO big. Â It's like being a wharehouse. Â It's definitely packed on the weekends, and if you live in Mesa you'll probably end up here or at Toby Keith's or both. Â Glad I don't live in Mesa. Â I'm curious to see what's it's like for watching football on Sundays. Â Tons of pool tables too. Â I'm just not sure they can do enough business mid-week to justify paying the rent and utlities on a giant wharehouse for a bar.
Review Source:I am obsessed about whether or not I can ride my bike to go hang out with friends. This is my "hop on the bike and go" place. There's pool tables, delectable wings and pulled pork sandwiches, and a billion TV's. My favorite bartender is Nikki.
Friday nights at Riverview is Bike Night and Cactus Moon is in the middle of it all. Have a drink on their patio while listening to live music and admiring motorcycles, or drive your own and put it on display.
You can bring your kids if you like, but realize Friday nights are Ladies Night, so leave the kiddos home on that night. I love this place to watch sports and meet up with friends.
I fail to see any redeeming value in this place, which sucks, because it's super close to my house and I would love to have a kick-ass sports bar within 1/2 a mile.
because i don't want to write a novel, I'll do this in bullet-point;
 - Waited 5-10 minutes to be seated, and they were not even half full.
 - Waited another 20 minutes to see a server
 - No pitchers of beer. Even though they're a sports bar. Wha????
 - Took so long to bring drinks / take our order, my brother went up to the bar himself, got a beer, and was halfway through it at our table before the waitress returned with our original drink order.
 - Food was gross. Buns for sliders half-stale. "Buffalo chicken" looked like it was a flat, frozen Tyson pattie. Sweet Potato fries were obviously from frozen as well; no taste, crunchy on the outside, and way too gooey on the inside. I couldn't even eat 3. And i love sweet potato anything.
 - got a mixed drink at the bar after our meal, and it was ridiculously weak. And we ordered top-shelf, so it wasn't cheap. My Sapphire & Tonic was basically tonic with a lime... for like $7.
Bottom line? Avoid. Run far, far away and don't waste your time or money.
I've been to this place a few times now, and I think its A-Ok. Â I like coming here for a variety of reasons, as its a fun place to hang out at for just about anyone.
Its a sports bar, with lots of TV's hanging from the walls, waitresses dressed nicely, a bar and an outside patio. Â They have plenty of pool tables you can rent by the hour for $6, which is awesome! Plus, since they have so many tables, its not like you have to wait for anyone to finish thier game to get in a game yourself.
The food here is medicore..I mean, they have a decent menu, but the food isn't going to blow your mind away. Â Typical bar food, like nachos, wings, sliders and all that stuff. I like it here because even with all the TVs, dart boards and pool tables, you can have a conversation and not be drowned out by noise.
They usually have decent drink specials and a full bar, so thats pretty darn cool. Â Service is quick and efficent, so no worries there. Â I will be back in the future for more, trust me!
If I wasn't dragged here on an assignment, you can more than believe I wouldn't be seen within a mile of the place..... literally. I loved the girl in pajamas who tried hitting on us. I also loved the mean mugging Indian chick who called me a pretty boy because I was wearing a button up shirt. Her missing teeth were real attractive. The drinks were sugar heavy visions of diabetes in the future, I think my legs went numb before I left! Sadly, if you could take everything that stereotypes Mesa into one room and add a dash of homelessness, this was it. I will scratch my eyes out before I ever go there again!
Review Source:I went here at 8PM alone to watch the Coyotes last regular season game of 2011 - I'm a huge fan. I ordered wings, and they were really really good. Better than Zips, which is my go-to place for wings. The Bleu Cheese Dressing could be a little better, but eh, whatever.
The server was delightful and quick, especially considering how busy it was.
After 10, the place gets a little too bump and grind for me, with loud hip hop music and obnoxious fraternity and sorority people.
I'll go back, a little earlier in the evening, for some awesome wings.
Ok, I gave this place THREE chances. Â I am not very judgemental on restaurants because I am a former server and I tend to look on the bright side. Â However, I HAVE to comment on this place. Â The first time I went, it was for the Bears game. Â They had just opened and hadn't even had their "grand opening". Â Service sucked, but we gave them the benifit of the doubt because they JUST opened. Â
Second time I went was after a Cubs spring training game where they were being advertised a lot. Â We actually had to ask the manager for service. Â Then we were not taken care of at all after that, probably because she was embarased.
Third and final time was for a final four March Madness game. Â Once again we had to ask the manager for service!!
Each time I was there we waited at least 20-30 minutes before someone served us, and that was only because we asked. Â Then once we were served, the service sucked!! Â Each time I was there, it wasn't very crowded, yet the service was so slow! Â
The food wasn't very good because it was sitting at the window so long, it was turning cold. Â To top it off...the waitress got my brother to order a big brownie thing with ice cream and the brownie was cold!!!
Nice try Cactus Moon...you could have been a great place to watch games, but you loose!!! Â Train your waiters/waitresses better PLEASE!!
This place has some great music, awesome buffalo wings and excellent drinks - cheap! I have never had drinks made so well and been so inexpensive. The staff is awesome and this place is great. They have a full dance floor, plenty of pool tables and good times all the way around. Check it out!
Review Source:I have been here twice and had 2 different experiences. The first time we liked what the menu looked like so we had lunch here. Â Food was good, standard bar food so nothing overly special but good. Service was decent, it was not busy so we were checked on regularly. Â We found out they have the UFC fights so we wanted to go here to watch them. Fight night; we show up and it is $10 per person! What!?! Every other place in EV only charges $5/pp. We were already there and they were just about to start so we stayed. Next our waitress informs us that she needs a credit card or id as a security for the table. What?!? We are a 40 something couple, you think we are going to dine-and-dash...really. After a bit of discussion, I reluctantly give up my card. Then the fights start but because it is March Madness, not all the TV's are turned to the fight as they said they would be. So I have to crank my neck in order to watch them, even after the game ended they still did not turn the tv's.
The food again was ok and service was good so we will go back for food but not to watch a fight, I will stick with Old Chicago or Tilted Kilt for my UFC viewing.
I am basing my review on everything but the food. I met a few friends there for March Madness. The place is huge! Definitely the largest Sports bar in the area. They have pool tables, shuffleboard, darts. Lots of T.V.'s. The waitress gave my friends coupons for the wings they ordered, which ended up being free. I thought that was nice. After we gave her a  generous tip (which she deserved for giving the coupon), she came back up to our table after taking our tab and thanked us again. Those little things are great for customer service. We will definitely try Cactus Moon again!
Review Source:
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