I removed my initial (1 star post) because I was contacted by both the owner and an employee/manager? I felt they were sincere about working on improving some of their downfalls in service. Â I gave them the benefit of the doubt. Â So we went back again Thursday night. Â Once again we were blatantly ignored by the service staff. Â the staff is there but it's as if no one has assigned tables or stations and they are all indifferent about waiting on anyone. Â We were not the only people there being outright ignored by staff. Â There's a lot of self-righteousness going on where the staff appear to think it's a privilege to get their service unless you are one of their personal friends. Â After over 20 minutes attempting to get a server to acknowledge our presence, someone finally came over. Â We gave our order for two glasses of wine and the large cheese board. Â 15 minutes later we get the wine. Â 20 minutes after we received the wine we ask about the cheese and the server said it would be there soon. Â So, over an hour later of crappy service and still no food, we went to the bar to pay for our drinks and cancel the food order because our server was nowhere to be found and our food was still MIA.
We decided to exit through the patio and BOOM! There was our server, sitting at a table with a bunch of other people having a chatty old time. We said good night and thank you (obviously not meaning it) and we got a cheery "thank you, enjoy your evening" from our server who was totally oblivious to anything going on.
We will never be back.  We've given this place several chances.  Slow, busy, early, late...it doesn't matter.  The  service sucks  unless you manage to get one of the few spots at the tiny bar or unless you are a close personal friend of someone that works there
This may have been the worst service I have ever experienced. Â " Troyster Tuesday" seemed like a dream ($1.50 oysters for happy hour). Â My group of 4 LOVE oysters and alcohol. Â We are also a pretty laid back and an eager to spend money sorta crowd. Â
  We arrived @6 pm and waited an hour for 2 dozen oysters. To make matters worse, our waiter avoided eye contact with us during the standstill forcing us to the bar for drinks.  Another waiter ( who seemed stoned and entitled...weird combo) matter of factly told us that they ran out of oysters and the cook couldn't shuck quickly enough to serve.  Promising...good job waiter, way to evoke confidence!
  We finally got our oysters.. They were fine, however we are talking about something raw requiring little prep.  So really, thanks atlantic ocean and oysters themselves.  Yes, I was expecting rotten oysters at this point and was delighted that they were Good.  And the place itself is really interesting and easy on the eyes.  So a big shout out to the 1800s and the cool architecture from that period.
Oh, and our primary waiter ended th night with a smarmy joke that insulted my friend. Â Like a nasty garnish. Â Thanks! Â And we paid for that! Â Jokes on us.
This place could be great. Â I wanted it to be.
I think the major allure of this place is the decorating and atmosphere, because other than that there was nothing special. I would go so far as to say people are blinded by the decor and the fact that everyone thinks it is "NYC inspired" (which inevitably feeds the inadequacy complex that a lot of Upstaters have, so they dole out blind praise instead) Â The rehab and decorating choice are contrived hipster-fied "reclaimed" blah blah blah; as boring as exposed brick (yup they have that covered). Â The patio is nice but their self promoting slide show on the side of the building was boring. Â It was 80 degrees out and I did not notice any air conditioning inside. Â
I am personally concerned that some of the food is prepared in the owner's apartment kitchen above the establishment. Â Pairing cheese and meats, turning on a food processor to make hummus, and serving other people's desserts doesn't make you "fancy" and it doesn't make the place a "restaurant", which so many people seem to think this is, including the local tabloid/newspaper. Â What does it make it? Â A peddler of other people's products and ideas. Â Its unique for the region. Â But I'm not impressed. Â
Wine selection is good. Â Craft beer selection was uninspired. Â
A lot of the praise also seems caught up in the personalities of the owners.
The services is aloof when good and absent when bad.