We tried this place for the first time. My boyfriend first ordered the special and come to find out they were out of without being notified. Â Then when he decided to order the New York strip medium rare it came out medium well, the waitress took it back with no problem and said it should only be 8 minutes. As we waited 20 minutes for the steak to come out I shared my hanger steak with him, finally it came out and as before cooked medium well. We called the manager over who continued doing what he was doing for 5 minutes prior to coming over. When he did he was clearly under qualified to manage this place and asked us what was wrong and if we wanted it cooked more. I asked him is he knew what medium rare was and he said yea this is how we cook it here. After arguing with me he brought over the check not removing the entree we didn't eat from the bill. I then approached the host station and asked to speak to someone above him. I was then approached by an angry lady who said she wasn't taking it off the bill and told me if I had ever been to a steak house I would know what medium rare was. Number one we dine out five nights a week at places 10x better than this dump, we went there after t ball practice and it is a shitty excuse for a diner. I explained to her I was extremely well versed on what a medium rare steak should look like and like a banshee she yelled at me saying whatever just charge her for the veggies 5$ what a classy place! I will gladly pay for your birds eye microwaved veggies. As I payed and tipped the waitress 20% of the original bill a whopping $27.00 for this fine dining steak house I googled Images of what medium rare looked like and showed the so called manager who clearly hasn't eaten red meat anywhere but McDonalds! My family will never be going back to this establishment I have has better meals and customer service from a Taco Bell that uses vegetable protein not meat!
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