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A good chain restaurant with a diverse menu--pretty much everyone can find something they like here. Customer service has gone through the roof since they hired a couple new managers. Fatz is one of those places you can go when you're not sure what you want and usually walk out satisfied.
Food is a mixed bag. The ribs are downright impressive and the Calabash Chicken is reliably good. Steaks are good but I've had to send too many back for re-cooks; unfortunately this is rather common around here so I can't knock Fatz in particular for it. The cheese fries are fantastic and hard to resist despite the calorie count. Sides are all nice, but I am most partial to the cheese grits, which you just can't find anywhere else.
Perhaps most importantly the wait staff is very accommodating for kids, to the point of being welcoming. That's rare just about anywhere.
Unique recommendation: Edisto Shrimp and Grits.
Great menu, food was very good, prices are reasonable.
Not a fan of wait staff acting like they're your best friend and asking you personal questions or trying to be funny. Just smile, take my order, and get my food out in a reasonable amount of time. I don't go to restaurants to have the wait staff be my friends, it's a business transaction, don't waste my time.