It's fast food, but served on plates by servers, right? So, it gets 4 stars. We just had a fun time. We went on a Tuesday night. There were balloon artists working. It was festive, and we didn't even have any little kids with us!
I like the free breadsticks.
My salad was good. The people I was with ordered pizza, some chicken pasta thing, and lasagne I think. Everybody was happy. This is not the same as eating at Gilardi's or Bambinos in Springfield, but it's good enough!
We liked the fact that a little sign on the table pleasantly reminded you that you don't have to tip. That was a savvy little gesture on the part of Fazoli's, and it saved me $4.