Been here a few times and there's not really anything else like it in Mint Hill so it makes sense why its always pretty crowded. Â Food has been good and have tried pizza, pasta and even a sandwich. Â Service has been only ok though. Â The kitchen is always incredibly loud though with the staff talking and laughing. Â Usually its crowded so its not bad but even when its slow its still incredibly loud back there.
Review Source:I've always been a big fan of all the locally owned Hawthorne's around charlotte and this one is just as good as all the rest. The pizza and wings are delicious and the service is always fast and friendly.
The only downside I would have to remark on this particular location has to do with the bar area. It' has concrete floors and floor to ceiling windows so it can get exceptionally noisy in there on game days and especially if you have some over zealous sports fans parked at the bar.
The noise level at the bar aside, if you are in the mood for some great pizza and/or wings check it out for sure.
I had a decent lunch here today, but it's the kind of place I'll go to again only if someone is really insistent or we happen to be right in the area. The service was a little less than decent. Our server disappeared for great lengths of time, and somehow we managed to run out of drinks ever time. We had french fries, but there was no ketchup on the table. We waited nearly 10 minutes for the server to stop by and check on the food that someone else had dropped off, and only then could we get the ketchup we needed. The sandwich was good, but the pizza we ordered was fantastically greasy. It was an orange gloss on the top of the slice that dripped off into a thick pool all over the plate when the slice was picked up. Everyone was friendly, but as slow as the restaurant was it seemed like we spent a lot of time waiting for assistance. Finally, and an issue that probably doesn't bother everyone, there are also some decor issues. There are patches all over the place, which results in yellow walls with white spots everywhere. If it was just a couple spots, it wouldn't be a thing, but with so many patches in so many places, it just makes you wonder when the work is going to get started. The red walls aren't patched, so I'm guessing those aren't going to be resolved. Not a huge deal, but I don't want to sit at lunch and look at a messy wall.
Review Source:Oh Hawthorne's. Your food is tasty! Your prices are not. I've been here a few times. Each time the experience has been a good one except for the prices. The most recent visit was a bit different, in a good way. I attended a Mint Hill Chamber event and got to sample a lot of different dishes. The meatballs were good and so was the artichoke dip! They had also had a sampling of a few sandwiches too. Those brownie, with a bit of cherry in them, were fantastic!! Of course the service is friendly and the atmosphere is nice. Is the food & experience worth the price? Maybe.
Review Source:I really wanted to like this place.
I like the ambiance; the restaurant was clean, and you'd be hard pressed to find a harder working server.
The food was poor.
The chicken cutlet parmigiana dinners that my Wife & I had were off in a thousand ways:
- Sauce was a little thin, and way too sweet.
- Poultry quality could've been better.
- Chicken was deep fried, instead of pan fried, and, along with the breading/seasoning, the meal tasted like a cheap spicy chicken nugget covered with sauce.
- A small slice of garlic bread was served with the entree, instead of a customary loaf of bread served before/with dinner.
Seldom do I find myself speaking poorly of a restaurant...in fact, this is my first critical review of a restaurant on Yelp.
So you're in the mood for pizza huh? Well this a good, just over average pizza joint. The service is usually pretty on point. A great spot to meet up with friends just before going out on the town. The wings here are better than some of their competitor's. And like most pizza joints, they have great pasta dishes too. Come, relax, be full.
Review Source:Good food and pretty solid service. I love that they bring the kids some pizza dough to play with - definitely kept the 2y/o happy. I've had both the buffalo wrap and the Stromboli - both were really good. Prices were a little higher than I would have expected for the quantity of food, but hey, they have to make a living, right?
Review Source:Good food and a staff that excels!
Hawthorne's has several locations but I have only dined at the one in Mint Hill. Â I have always found it to be clean, friendly, and prompt. Â The menu has a nice variety. Â I have sampled several of their pasta dishes, a couple of the sandwiches, and of course their pizza. Â I have always found the food to be full of flavor and freshly prepared. Â
The bar is full service and has a decent selection of craft beers, even some locals ones show up, which I think is really great. Â ( I have a big dedication to local business.) Â The bar is an especially nice to watch the game, though there are huge TVs throughout the restaurant. Â
The real star of this place, in my opinion, is their staff. Â Ellen (our usual waitress) is one of the most thoughtful waitresses I've ever seen. Â If she has a well deserved night off, we ask for Fernando. Â Yet another great waiter who makes your dining experience very enjoyable. Â The staff as a whole works together and that, too, is a nice experience. Â To me, dining here feels like hanging out with some friends. Â Add some good food and what more can you ask for? Â Check them out, you won't regret it. Â
Also.. if for some reason you feel something needs attention, please ask for a manager. Â I have talked to a couple of the managers here and they really do want to make sure everyone is happy.
I've given this place about three or four tries now, and what sticks with me is the spinach pizza experience. First time around, I order a small spinach pizza for pickup, simple. I get a large piece of flat bread with a small area of tomato sauce and cheese in the middle and approximately ten leaves of spinach. But hey, every restaurant can have a bad day.
I try again another day, and this time, I tell them on the phone: DOUBLE spinach, please! When I pick it up, I have a flat piece of chewy bread with a medium area of cheese, NO tomato sauce and FIVE leaves of spinach. Considering their pizza prices are outrageous (9 dollars for a really very small pizza and about 19 for a large that is not really impressively large at all) I really think I will be better off in the future with good frozen pizzas, or entirely home-made pizza if I have the time.
I have also tried pasta there, which was better than the pizza but extremely heavy, pretty salty and also pricy.
EDIT: I gave it another chance. Someone told me the sandwiches there were great, and hey, I tried the grilled chicken bruschetta sandwich and it really was great. Except when the bill came. I had asked if I could substitute broccoli for the fries it came with as a side, and the waitress said yes. What she didn't mention is that although broccoli, according to the sides menu, is cheaper than fries, the substitution added two dollars onto the bill. Geez.
For some reason, my boss decided that this was the place to meet new clients. Service was excellent - the waitress kept all of our glasses well filled the whole time.
House made chips and the spicy dip were great. A little greasy, but I think that's the way it's supposed to be.
Four people who didn't know each other couldn't decide on a pizza, so we let the waitress decide. She brought us a large pie (two slices each) with pepperoni, sausage and mushrooms. More greasiness, but it also seemed like it's supposed to be that way. The crust was really good - nice and crispy without being hard.
The service is not consistent but the pizza is satisfying. My family and I recently moved to the Matthews - Mint Hill area from Atlanta, GA and have been on the hunt for a good pizza joint.  We have been to Hawthorne's a couple of times now.  The first visit we had great, friendly service - second time around, not so good and they were out of several of their beers on draft  but the Elizabeth pizza and greek salad were still yummy.  We will continue to go back.
Review Source:First time we ate here in the fall of 2010 we weren't blown away by the pizza. We have since been back a number of times and it has been much better and we now look forward to eating here. Easy place to bring kids. We have 4 kids and our server was great with them. Their salads are really good. Fried calamari is okay. They started slow for us but we are now fans.
Review Source:Great unique spot in Mint Hill. Â As all things in/near Charlotte, things have really grown in the past 10 years. Â This pizza/restaurant seemed to pop up out of nowhere, but it's good to see a place like this in the community.
Went early on a Friday evening (before it got crowded) and enjoyed a Hawthorne's salad and split a Hawthorne's Chicken Bacon Ranch Pizza. Â Perfect amount of food for 2 people that weren't exceptionally hungry. Â But the salad hit the right note especially the yummy mandarin oranges and pecans nestled inside the greens. Â It wasn't over dressed (as many places tend to drench salads) and a good size. Â Pizza was good..... I could have wanted more toppings, but it seemed to strike the right balance of toppings, cheese, and crust.
The only negatives I would have to say is the parking (in the back) but it was just getting busy as we were leaving on a Friday and the lot was already packed. Â It also doesn't help that there is one way in and out and people started parking on the side of the street. Â Like previously mentioned, there is no signage indicating Hawthorne's until you are right on top of it, (or passed)... but it doesn't look like this place is going anywhere anytime soon.
Was looking forward to going here as it was a bit closer to our house but was completely let down. Sorry to say that we wasn't impressed at all with our visit. The beer selection was very lacking as in they pretty much didn't have many locals to choose from. Service was o.k. but our waitress seemed to be more inclined to here boyfriend which was sitting right behind us. Lots of giggles and over reacting to whatever he was doing in his booth. She was also kinda pushy with taking our order. We'll just strike it up to just being very young. Â We ordered the Caribbean Chicken Wings for the appetizer and have to say that if I didn't know any better I would swear that was the same sauce that goes on Sesame Chicken at a Chinese Restaurant. I even made the statement to our waitress that if they added some hot peppers to the sauce that they could call it General Tso's Chicken Wings. The wings themselves were over cooked. I assume that they pre-cook them and then throw them back into the oil when an order comes in. I could be wrong but it would explain why they were over cooked and dry inside. Kinda like chewing leather. We also ordered the Vegi-Sicilian Pizza and added white onions and kalamata olives. The toppings were great though lacking in the sauce department. Could have used a bit more sauce. The crust was horrific. Dry to the bone. Was like eating toast. each bite would turn to powder in your mouth. What a shame too. We will go back to Hawthorns Pizza but we will have to stick with the one on 7th street in Charlotte.
Review Source:Usually eat at the Carmel Rd or 7th St locations. Both are very good. Never had a meal I didn't enjoy.
Tried the Mint Hill location and had the worst Sicilian pizza experience. Â Ordered from the road and took it home. Pizza was awful.
Tried to contact manager but no one was responsive.
Update: Marketing Manager did follow up and offered to make up for the bad meal. Greatly appreciated.
Again, the food at the other Hawthorne's restaurants is very good. Best NY style pizza in Charlotte. My review is for this location only!
good service, our waitress was very attentive and helpful. However,,, the pizza was dry. I mean i appreciate the thin crust but.. it was DRY. I got the elizabeth special and chicken bacon ranch, both had great flavors.. the elizabeth special is a bit less dry than the chicken bacon ranch but the ranch had better flavors than the special. the wings are decent a lot bigger in size and i like that they fry it before rolling it in the sauce. We got the spicy flavor, it's got a kick but not bad at all.
I heard they have good pastas so we might be back to try other things but until then.. i was kind of disappointed in their pizza!! TOO DRY
I split a large Hawaiian pizza with a friend at Hawthorne's a few weeks ago. Â I got way more than I asked for. Â On my pizza were a plethora of toppings including pineapple, ham, bacon, Italian sausage, onions, and barbecue. Â Though it still tasted great and was very filling, I was concerned that I would be charged a fortune for my "supreme" Hawaiian pie.
After receiving the split bill, my order came in at well under $10, with no charge for the infinite number of toppings I received. Â The leftovers made for a great lunch the following day, too! Very pleased with the service and pizza here.
PROS: Good eats, nice atmosphere
CONS: Slow service, the table next to me
We waited about 7-10 minutes for our server to show up. By the time she got there, we'd picked out a starter, both pizzas and drinks. She was really nice but apparently another table was holding her attention. We saw her twice again when she delivered our food, but someone else had to get our check and a to-go box.
The pizza was yummy; I'd give it a 7/10. The small is about $9 and can feed one hungry person or two people who just want to nibble.
Lastly, the worst part of our first visit was the table next to us. There was a 5-6 person family with a 12ish year old boy that was so incredibly loud. Normally, I like loud. The entire place was loud. But I couldn't hear myself think over his "I FARTED. HEY, DOES ANYONE HEAR ME? I FARTED!"
I wanted to switch tables, but our server was nowhere to be seen and the place was jammed. So I endured fart jokes and "n" word jokes. Yes, the word that refers to black people from a 12 year old. In front of his parents. Even their server looked appalled and ready to quit.
Control your kids.
Never been to the original location, but frequent the Mint Hill location. Overall the place is great. They are known for their pizza, which is great, but they also have good sandwiches and the queso dip is awesome. Service is also good. If the prices were a little lower it would be exceptional.
Review Source:Hawthorne's is really tough to pin down.
On one hand you have the food. Â I actually quite like the pizza at this location (I've also been to another location and wasn't impressed). Â The crust is crisp on the outside while the inside is light and chewy. Â Nice. Â The sauce is tasty and the toppings mingle nicely. Â We did go for carnivorous pizza, however, so I can't really speak to veggie options.
The meat, however, didn't have a bunch of flavor - I'd suggest something like The Crew pizza, where you get meat and banana peppers. Â The flavors really blended well together. Â Just getting meat didn't really bring out the flavors as well, however.
Atmosphere in the place is nice, and much better than the cramped interior of the 7th/Monroe/Hawthorne location. Â I'd also concur that they can get packed at times - especially nights. Â Definitely be aware that this place is tough to find if you don't know where you are going, or if you are trying to give people directions. Â Signage is almost non-existent. Â For that reason, GPS may come in handy.
Staff is very helpful, and at least when we were there, kept glasses full (however, we were their only table!).
I would also agree that they can get pricey. Â Their personal pizza is a good size for one person, but at $9, it doesn't really seem like that great of a value. Â If you go to Big Guy's down the street, you can get a single slice that is about that size for half the price, or you can go to Little Caesar's and get an entire pizza that is larger for just more than half the price. Â Is either as good? Â Probably not. Â But if you're feeding the kids and want to keep the price down, it might be important.
Sweet Tea Report: Not too sweet, but very drinkable. Â I personally prefer a bit more sweetness (okay, syrup-like would be good). Â But this goes down really easily, so it's a good match with their pie. Â Very high up on the list.
Went to the Mint Hill location for lunch today (Sunday). Â I was looking forward to it since Hawthorne's always gets high marks in reviews and polls. Â However, I was a litte cautious since we were going to the one in Mint HIll and not the original in Elizabeth's. Â We ordered the Buffalo Chicken pizza and a New Yorker Cheese pizza and kid's chicken fingers. Â The service was good. Â I was not impressed with the pizza. Â One thought was that the pizza was under cooked, because one side of pizza the cheese was cooked and the other side it was not cooked all the way. Though the dough seemed cooked. I think the bigger reason was more the sauce on the cheese pizza. Â It that had a tin can after taste to it and it didn't taste like a homemade sauce. Â Even my 10 year old didn't like the cheese pizza. Â The Buffalo Chicken pizza did have a little kick to it which is surprizing since it really is hard to get spicy in Charlotte. Â The negative part about the pizza was that the chicken on top was diced chicken that probably came in frozen. Â I was expecting that the chicken should have been breaded and cooked at the restaurant. I liked the atmosphere of the Mint HIll location, however I will give the chain one more chance but will go to the Elizabeth location instead. Â The kids did like the chicken fingers and the waffle fries. Â The waffle fries were nice and crispy and had a good flavor.
Review Source:Good food and fast service, lots of families. I had the chicken bacon ranch pizza. I was underwhelmed with it. I'd heard so many people talk good about it that I may have expected too much. The kids liked it and didn't complain.
Beware of the parking lot on a busy night for some reason people park just about anywhere and block people in up against the fence area. Kids in the car ready to go and now you can't back out...that was pleasant ;)
We'll return, nice place.