Hooters

Food - N/A Didn't order food

Beverage - draft beer and shots. Typical draft beer; we ordered total of 14 shots of Vega's Bomb's. Every time we received our drinks it was inconsistent

Staff/Server - Horrible!! Please do not bring your drama or whatever problems you have to work. Sadly to say but I do not care if your boyfriend broke up with you - keep your personal stuff to yourself and be professional where you work, but this was not the case. We were celebrating my friends promotion; we informed our waitress "Priscilla" what we wanted to drink - she comes back few minutes later asking if we want to order any food; we declined because we already had dinner and opted to drink only. What's with the attitude???!!
Verbatim from our server "You paid your bill what's the problem?" - Well the problem was there was some charges we did not agree on. We asked to speak to the manager. (Please see management review)
Not to mention this place was really slow!! Granted it was Monday night but there were 8+ server and all of them were either standing or sitting - YES this includes our server ---- WHY don't you check on your table??

Management - He could of done a better job by finding a resolution - NO customer is not always right but we wanted to know what we are paying for. One of us asked for a full ring upcheck but instead he brings checks that were paid already and no itemized list (we had party of 5; and 7 later; split bills) He kept on saying that we order more drinks - which was incorrect. First we ordered 4 shots, second round we order 4 more shots, when two others came we ordered third round in total of 6 shots; Hence total of 14 shots. He went an double checked - he kept saying "14 shots" but by balancing the "check" per say it came out to be 16 shots.
He called the cops on us - no we were not rowdy, obnoxious or being immature .. most of us are in late 20's and mid 30's.
Very embarrassing - the police officer questioned what was wrong and we explained. THEN the manager brings an itemized list of what we have paid and what's left.

Summary - We were over charged but management has poor judgement and no resolution offered. We paid the over charged bill and left.
WE WILL NEVER visit this location EVER again - if you want better staff and food just drive down to TWIN PEAKS... much better then this place. I will make sure to informed my co-workers, friends and family to watch out for this place if they visit.
Don't get me wrong - Addison, Lewisville and Grapevine Hooter's service is MUCH MUCH better.

I do not like doing negative reviews but by reading reviews for this location - most are negative and frankly most are negative because of service and staff.

Maybe Hooters HQ should read these real reviews and make some changes at this location - i even read that this location is like a ghost town during Friday nights..

I would love to hear back from Store Manager of this location or even better .. Hooters HQ ..We need and want answers!!

Our family goes to Hooters quite a bit for wings.   We've been at this location several times this past year...  BUT the quality of food and service has gone downhill every time.   There are better options around opening up, this site is no longer on our list.  
Details - slow service, servers are not attractive, managers stand around instead of helping, poor drink selection - and now crowded parking!   Most infuriating pet peeve - UFC (not a ppv)  fight blasted high volume while Rangers were playing silent on single tv.  We completed the Texas Hooters Passport in past - seen em all across Texas.   Best in DFW is Grapevine - second best Lewisville.   BUT Frisco will never be on that list.

My husband and I were there just a few days ago and we had a great time!  We have come to this Hooter's several times and the service is hit or miss but this time it was awesome.  Karla was our Hooter girl and she had the best personality ever!  I ordered 2 dozen oysters and they were fresh and a great size.  My husband had a grilled chicken sandwich and it came out just right.  As I mentioned we have been here before and of course the wings are always great, but this time we ordered something different and we were both very satisfied.  But the service was above and beyond.  She had personality and never kept us waiting.  The MOD also came by twice to make sure we were good.  Great job Frisco Hooters!!