Horseshoes Saloon & Steakhouse

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  Great food, good service, all at good prices.

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  Posted on 11.01.12 Matt M.

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  Good food, but worst service I've had in years. My husband, son, and I stopped here on our way to Tennessee. We wanted a sit-down lunch.
  
  There was one server, which sounds rough for her, but at the time there was only one other table and 2 guys at the bar being waited on. Every time she walked by she seemed as if she wanted to emphasize just how harried this workload was for her---lots of huffs and puffs and making the motion of wiping sweat from her brow.
  
  I asked for a salad that was described as being tossed in ranch dressing, and I asked if I could have the ranch on the side. She told me the salad was already made and pre-tossed, so the dressing was already on it. She did offer to try to chop up some fresh lettuce for a new salad, but I didn't want to add to our wait (we'd been there a while before our order was taken). Well lo and behold-/as we sat there I saw her pour the dressing over the salad and toss it just before serving it--so why couldn't I have my dressing on the side.
  
  My husband's Sprite was merely soda water, which in itself isn't a big deal-- just ask for another one--except the server never stopped by to ask how things were. I went to the register to let her know. She saw me. Then she proceeded to ignore me as she passed me by to take plates to the other table.  Each time she clearly saw me but said not one word--not even an "I'll be right with you," So on her way by the 3rd time to get more plates I said, "excuse me." She looked annoyed that I had the audacity to interrupt her. "I'm trying to get plates to that table." I told her about the sprite, but at that point my husband was finished eating, so I let her know we were ready for our check and to take the sprite off the bill.
  
  Even if the place had been packed a good attitude and a smile would have gone a long way. We are very understanding people, but the sour mood and making us feel as if it was too much to simply check on our table really annoyed us. We travel this route for family occasionally, and we'll be sure not to eat here.  I will say the chili was good, the salad was so-so, the chicken quesadilla was good, and the grilled cheese was okay-- no matter how good the food was it wasn't worth putting up with the service.

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  Posted on 09.10.12 Michelle J.

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  Good food. Excellent service.

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  Posted on 08.29.11 Karen J.

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