Had a reservation for a party of 18. The staff was woefully unprepared even though the reservation was made a week in advance. Ran out of two menu options. I had the scallops over a mushroom risotto. The scallops were overlooked and chewy. The risotto was mushy but with a good flavor. I was disappointed in the food but the service was the worst part. Though at the end the servers did really try to make up for it with a real recovery. Sadly the food offered no such coup de gras.
Review Source:Last year I use to attend Jazz Night at this restaurant every Thursday.  Those nights they charged a small $5 cover and it was comped if your bill was a certain amount.  I genuinely missed being able to go down there once a week for dinner but my work schedule just doesn't accommodate those visits.  Located below the ground level of the PNC Building, ICE is a beautiful place to have dinner.  Clearly this place was put together by a professional designer, its dimly  lit and a great place for a romantic dinner, enjoying jazz music and just plain relaxing. Â
Whoever is in the kitchen is very talented. Â The food is always delicious, perfectly cooked and presented. Â They have a full bar with televisions playing sports, but I always look for a booth along the wall. Â They'll bring out your water and a basket of a variety of freshly baked and cut bread and butter wedges shortly after you sit down and try to decide what you want from your menu. Â I always am there to relax because Thursday nights were my one night a week off of work and I would want a cold beer with either the Ice Burger or more often the Fried Chicken Sandwich with a slice of Swiss cheese, lettuce, tomato and mayo. Â I'm a potato guy and their fries made me very happy.
If we're really hungry, I enjoy the crab cakes for dinner. Â The salmon is never overcooked and the steaks are juicy and tender. Â I have never came close to complaining about this place, but I am going with Five Stars because this is not only a place I am a fan of, but I want to keep going back and take my friends to show them how great servers, a friendly owner and a talented chef make for a great experience. Â This business is an example of what people want to see in Downtown Toledo.
I'm torn between giving them three or four stars so I'll go with three.
They're in a below ground space, our cell phones not working, with a dark, uninspired decor. Â And the chairs are very uncomfortable. Â Parking is a problem if anything is going on downtown. Â We ended up in a lot next door to the place which was nice because it was very cold and windy, but had to pay seven dollars for this.
But the food was pretty good. Â We had a flatbread pizza as an appetizer. Â It was just ok. Â The appetizers were half off, I think because there was a hockey game that night. The salad was good.
I had fish and chips, substituting a baked potato for the chips. Â The menu described the fish as lightly breaded, and it actually was. Â The fish was very good, the baked potato just ok.
So overall it's good enough, not something to go out of your way for though.
Nice interior. Â Live jazz music. Â Order the perch - you will not be disappointed. Â Also, the desserts are homemade and the carrot cake is very good. Â Not sure how often we'll visit as we're not a fan of trying to park downtown (and there are plenty of places to eat where I can park for free). Â We'd go back though if we were downtown for an event or another reason (are there other reasons besides an event?). Â The circus was just in town the night we went but the place was only half full or so as it is not exactly a family dining establishment.
Review Source:My recent trip to Toledo was made all the brighter after dining with dear friends at downtown's Ice. It was my first visit to Ice and I must say that the "chic" vibe really embraced me from the very first steps thru the front door. The scallops were magnificent - practically melting in my mouth and my new martini of choice after being introduced by Ice's impeccable staff is the lemon ice martini....or maybe it was called lemon drop. Â No matter! Run - don't walk - to Ice tonight, relax with a lemon martini extraordinaire and then go with the scallops by Chef Rachel. Your taste buds will thank you and you will most assuredly be thanking me...as well as Yelp. Bon appetit!
Review Source:As there now appears to be a duplicate entry for Ice, I will repeat my review of 8/8/2010 below:
Since I work in downtown Toledo, Eddy B's (now called "Ice" after their recent remodel) is one of the closer and more convenient restaurants for lunches. If it weren't so conveniently located, though, I wouldn't think twice about passing it by, and I certainly wouldn't make a trip to downtown specifically to eat here.
The food is passable, but nothing particularly special. Vegetarians beware: you won't have a ton of options (as with many other downtown restaurants). The service is hit or miss -- usually miss. Also, since it's in the basement of the PNC building, your cell phone will likely lose signal, so be forewarned if you need to stay constantly reachable.
The ambiance has certainly improved with the remodel; the restaurant looks much more upscale and trendy than the brightly-lit, slightly run-down mom-and-pop vibe it had before. However, they didn't redesign their menu at all, and are still serving the same standard fare.
If you frequently find yourself downtown, and are getting bored of the sports bars and pizza joints, a trip to Eddy B's / Ice will at least break up the monotony. Order up some chili-cheese fries, a cheeseburger, or a buffalo chicken sandwich. It's not bad... it's just not great.
Four of us enjoyed early (5:30) dinner at Ice before a 7 pm concert at the Valentine. Â We all remarked about how pleasantly surprised we were at the quality of the food. Â Our basket of a variety of delicious breads was promptly refreshed without our our asking. Â Salads served with entrees were offered with a good choice of dressings, several made in-house. Two in our party had the walleye, one a Wanda salad with French onion soup, and I had the 8 oz filet mignon. Â All very good. Â My filet was perfectly medium rare and delicious. Â Several sides were available including potatoes, rice pilaf and asparagus. Â There is a nice selection of wines by the glass and bottle and a large martini/cocktail selection. Â The menu also includes a selection of more informal fare including 3 soups, sandwiches, appetizers, and flatbread pizza.
Service was pleasant, prompt, and attentive to our 7 pm commitment. Â We all felt that the prices were very reasonable. Â The central location of the restaurant allows for easy, free on-street parking in the evening and a quick walk to downtown venues. This would certainly be a choice again, especially before or after a downtown concert/event.
Fantastic atmosphere, superior service, and good food. Â On Wed Oct 20 we had a 5:30pm reservation for 7 people at ICE Restaurant and Bar (formerly Eddy B's). Â We had hoped to dine at 6pm, however the restaurant was fully booked because The Eagles were playing at The Huntington Center, only one block away from ICE. Â I arrived early at 5pm and was a bit confused because when you come in the entrance, you have to walk down two flights of stairs before you get to the restaurant. Â However, I was immediately enchanted with the decor and new atmosphere. Â Since I was so early, I ordered a cocktail at the bar where the bartender was friendly, courteous, and suggested a fine martini. Â I unfortunately discovered that my iPhone did not have service at all in ICE, but since my AT&T coverage has always been spotty, this was no big surprise (my Verizon Android friends did have service in ICE). Â ICE was obviously filling up for the evening, yet to me things were running smoothly. Â The bartender was willing to transfer my cocktail to my table, which I very much appreciated, but I cashed out with her at the bar. Â When seated, our server was speedy and accommodating, especially since my entire party showed up gradually. Â We ordered margarita pizza and ICE Bites - beef tips topped with provalone. Â The pizza was delicious and fresh and the ICE bites were good, but a bit salty for me. Â I know I have a low salt tolerance, but others found them salty as well. Â I enjoyed a side salad with wonderful pan seared walleye and garlic (I really love garlic!) mashed potatoes. Â I especially enjoyed all three martinis I had at ICE, and I will definitely dine there again!
Review Source:
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