It is unfortunate that I can't offer a higher rating, as the food was quite good. It was the food however that gained the extra star, otherwise this would be a single star review.
Like I said the food was good; cooked well, hot, tastey and filling! The service was an altogether different matter. When we took our seats there were only three other tables seated in our section. Four tables does not equal busy, but it was 15 minutes before our server came to take our drink order, and another 5 before they made it to the table. I wouldn't have quite the issue here, but rather than offer appoligies we were offered excusses. The excusses kept on coming for the majority of the sevice.
The bottom line (cause I don't much care to relive every negative detail of the experience), was the food was good, the sevice not so much... in fact it was plain bad, or should I say lazy and unprofessional.
If I thought any of the staff capible to address things I would have said something, but we'd already spent enough of our evening here, and we were ready to just leave for home.