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I have been here many times and would summarize it as:
Tapanaki - 5 star
Sushi - 3 star
Today i am going to write about the sushi. Â I actually ate in the Tapanaki side with my friends but ordered sushi, I had the tapanaki many times and wanted to try the sushi. Â Well it was kinda goofy. Â At first they just handed me a sushi ordering form. Â Sadly I don't know what roll is what (Ie dragon vs caterpillar) off the top of my head. Â So I had to go ask for a more thoroughly explaining menu that listed ingredients. Sadly their site doesn't have anything either...
Volcano Roll - 6.50
A spicy roll with eel and a spicy mayo sauce - very good! Â
Spider Roll - 16
Deep Fried Soft Shell Crab. Â This was horrible, the first time I got it, it was burnt to a crisp and no meat survived the frying. Â I asked the waiter about it and she said that's how it comes and people complain a lot. Â Eventually she offered a manager and the manager said that's how it comes but if you want it undercooked I can get you another. Â So they did. Â It was better but not good at all still. Â Very sad. Â The most expensive thing and it wasn't that good.
Dragon Roll - 8
Eel as well but not spicy and I think this one was fried as an entire roll. Â This was pretty decent. Â Not as good as the Volcano though.
Considering these prices, I would think that the rolls would be amazing. Â I get the same rolls for cheaper and better made at a sushi house like Sushi Ya or even an all you can eat at Sushi Para. Â And I would pay less in both cases for better quality. Â So sad :(
We enjoy coming here all the time, but unfortunately this past experience went downhill at the end of our dinner. Â The food was GREAT! Â The only reason they are receiving one star is because of poor training. Â The same person cleaning the grill was also acting as our server at the end of the night. Â The bust boy came over and asked if we were done with our dinner. Â Before I could allow him to throw away my 3/4 full bowl of fried rice and barely eaten steak and salmon combo, I had to stop him. Â As he was packing our food, he shook his head with frustration. Â First off, you're not our server. Â Second, you failed to ask if we would like to take the rest home. Â So don't take your frustration out on us. Â
Kampai needs to train their staff better. Â Poor training results in a one star. Â We plan to return, but they need to train their staff better. Â Bust Boy = Bust Boy. Â Server = Server.