Li'l Smoky Drive-In & Restaurant

The reason it got the second star is because the food is pretty good. I have eaten here a few times. Service is always slow. Normally I woulda given three stars. Now i want to give it none. It got one because you have to to review. The second, again, because the food isn't bad...when it comes out all at once!...

NEVER EVER order to go. I had to learn this the hard way. Placed an order on a Saturday afternoon @ 5:15 pm. Went for a ride. Came back 20 minutes later. Two boxes under the warmer. 10 minutes later, a third, smaller box appears. We ask. "They are bagging it up now" we are told. We wait. 10 more minutes go by. The two big and one small box are bagged and sat on an OPEN ICE CREAM COOLER!!!...just as two more small boxes appear in the window. We ask again. "They are bagging it up now" they tell us. I ask if that's my food on the cooler, they asked the name and it was mine. I said please move it. I didn't want it refridgerated. Boxes keep appearing under the warmer periodically. Another 15 minutes go by and another box appeared in the window and they bagged it up and declared it ready. My son ordered a chzbrgr n fries. IT COMES WITH FRIES! All that was there was a burger in a small box, no fries. My Ma's WHOLE ORDER was missing! By now it was almost 7pm (1 hr & 45 min). Granted it was busy with a benefit and a live band. Kudos for helping their community. The problem was; everyone else's orders were coming out complete and all at the same time. It wasn't necessarily the wait, it was what was being done with our food. TOTAL DISRESPECT. Not to mention being continually lied to about "bagging it up". I won't ever return. Neither will any of my mother's extensive local family.