Lone Star Steakhouse & Saloon

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  This place is dreadful. I don't usually rate chains, but this one was so bad it needs to be rated for other business travelers to know to avoid it. Service was surly and slow. Cold food was warm and hot food was cold. Nothing like a steak ordered medium that comes out charred black and grey in the middle and is barely lukewarm. EVERY person working in this place acted like they were pissed off because they had to hold a job.

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  Posted on 06.28.13 Michael V.

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  Bad food and bad service.  Sat at bar for dinner.  First, warning sign was a staff member coming out of the kitchen dropping a loud f bomb.  Simple request for silver ware resulted in delay which suggested that the answer might be no, you can't have silverware, instead of yes sir right away.  Beverage Order and delivery came early but then the wait to order began.  Stuffed mushrooms were BAD.  Steak was bad, under cooked (ordered medium rare), tasteless, tough and grisly.  There is either no training for staff or bad training,  Go elsewhere.

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  Posted on 05.04.13 James B.

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  Lets start off with the young hostess.  I understand its late in the evening but until the place closes at 11pm greet your customer without the attitude.
  The waitress is nice and pleasant.

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  Posted on 01.04.13 Joe M.

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  Well, what else can you say when you order a Delmonico ribeye cooked medium and it comes out well done?  It was also very greasy as if they basted it in oil. Not very good at all.
  
  There frozen bar was cool, though.

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  Posted on 11.13.12 Michael L.

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  Having left TX today and not having a steak on any of the 4 days there, I felt a hankering for a rib eye and this was the best prospect near the hotel. The service was normal, but it wasn't stellar either.
  
  The meal started with soft rolls served with butter sweetened with cinnamon. These were delicious and almost like eating donuts. My side salad arrived next and the ranch dressing on it was full of flavor and appears to be hand made.
  
  The steak and fries arrived last.  The fries were a thick cut style which can be hard to get right, but these were crispy.  The centerpiece, however, was the most disappointing part of the meal.  The rib eye was dray and tough. At first I thought they'd overcooked this thin steak, but visual inspection showed it was indeed medium. It's a shame because the seasoning was good, and had it been tender an moist it would have been a decent steak.  In all, it's an okay chain restaurant, and I wouldn't avoid it.  Or seek it out (unless I was in the mood for the bread).

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  Posted on 03.20.11 Craig G.

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