Main Event Entertainment

We went in there for a few minutes after a visit to a near by park just to play some arcade games. When my 4 year old nephew went to cash out his tickets he said "can I get these" and the associates response was "no". My nephew got very upset because we had just spent 5 minutes figuring out which items he could and could not get. The girl noticed and started to apologize but at 4 years old he just doesn't get people being mean for their own pleasure.

I will be calling the manager first thing tomorrow. I would have raised HELL if my nephew wasn't already so upset. This is absolutely unacceptable! I will never bring anyone back here!!!!

Do not go here!  We visited the one in Webster, TX.  This place has terrible customer service.  We got there at 11:00 on Sunday so that we could get a good bowling lane since we had 3 children.  I called the day before and told them that we were celebrating a birthday and they said it would be best to just walk in rather than book a party.  We bowled a couple of games and they then asked us to move from the end of the lanes, which we had requested, to the middle of the lanes.  I guess since we did not spend extra dollars to book a party, we were treated like second class citizens.  Also, we ordered food and when after some time we did not receive it, I went to get the food myself as the waiter was standing at the bar talking instead of doing his job serving food.  Also, this place is VERY expensive.

1) I ordered a cocktail from the bar next to the arcades and the sprite in it was flat. When I addressed it with the bartender, he simply said, "you know... That's what other people are saying." He didn't even offer to make a new one. I thought drinks were pricey.
2) Lots of kids.
3) Prizes for tickets are pretty good.