This place is a piece of junk. I've been there right after they started the business few years back and then was a bad experience because of the song system was bad, very limited song selections and the uncomfortable tatami (Japanese style) room. I came again a few months ago for a birthday gathering because it is the only ktv in Milpitas. Everything unchanged plus the service was crappy and the place is dirty and smelly. Never recommend it.
Review Source:I have been here a handful of times and the only reason why I came here was only because of the hours. They open pretty late which is a nice thing. Everything else I dislike.
Customer service is crap. The last time I went there was just a month ago. I walk in to ask for a room and about how long, they just answered by saying "just wait." We waited for half an hour since we were waiting for a friend anyways and finally they gave us a room. They did not even tell us that we could grab drinks, didn't even come by to take our order. However with the another group of people who were there too, the girls kept bringing drinks to them. Not only that, when we got the total price, we just wanted a break down of how they charged us because it seemed alot more expensive that we thought. I felt like they were trying to jip us.
Selection of music is so so. not as updated as I hoped.
Rooms, they are clean, but i dislike the fact that they sometimes smell like smoke even though they don't allow smoking in the rooms.
I would rather drive a little farther to a nicer ktv place with better service.