Ninety Nine Restaurant and Pub

Hey, it's like your neighborhood Applebees, TGIF, Chilis & Friendlys! Yay!

Fries, chicken tenders, nachos & burgers?
Oh! You got flat breads and fruits in your salads?! Fancy you...

Real impressive! You and  the 99 other restaurants around here.

From the moment I walked in here I felt like I was being treated like very low class, it took out waitress over five minutes to ask as our drink order and by that time we had already known what we wanted to eat and where sitting there waiting. She came over never introduced herself took out order. I had ordered clam chowder and a Cesar salad , with a strawberry lemonade  and my boyfriend had ordered a cheeseburger with special sauce cheese onions and bacon, and a iceberg salad with a pepsi.She asked how we would like our food to come we asked for our salads first, mind you se did not ask him how he wanted his burger. She brings us our drinks and as my boyfriend goes to take a sip of his soda he sees a huge blob of dried food on the rim of his cup discussed we asked the manager for a new glass. The manager hands off the glass to our waitress does not tell her what is wrong with it and she brings us a new one with no apology nothing, and this Pepsi had tasted like club soda.She drops of the soda and leaves then, about 15-20 minutes go by and we are wondering where are salads are finally they arrive and we begin to eat them, not even three minutes later our food arrives we are not even close to done eating our salads. As we continued to eat our salads mine had come with bread I go to take a bite and it is as hard as a rock! We tell the waitress she goes and gets another one buy the time she comes back we have moved on to our next course and once gain she just drops not off and takes off not a how is everything can I get you anything else. Our food is cold I cannot even stomach to eat the cold chowder and my boyfriend only eats half of his burger because he's starving hand just stars at the other half because it is medium rare where he likes his meat well done. We ask to talk to the manager we explained to her what had happened and she says she will get it take, care of and leaves the table. Now we are sitting there waiting for 6 minutes waiting for her to let us know what is going to happen. She never comes back!! Finally  out waitress comes over and tells us we are all set, so we leave feeling extremely uncomfortable and unwanted. I will never dine here again I felt like I was treated extremely poorly, and still feel disgusted by it.

Food is good but if you are going for cocktails at the bar be advised that Pub 99 in Norwich makes completely LOUSY mixed drinks - every day - every time - no exceptions.