The customer service at this place is TERRIBLE! My best friend and I came here for the first time last week to visit some friends from south Austin, I was not pleased at all with the hookah, mouth pieces, and the smoke. After telling the employees about this, they proceeded to tell the manager who informed us that we were "not welcome back here" and that we still had to pay full price for the hookah. The ladies behind the counter were extremely rude as we were paying and getting ready to leave. Ugh. Horrible place. I am sticking with Kasbah Moroccan Lounge from now on.
Review Source:Tons of drink and shisha options and plenty of board games to choose from...The place is very laid back and comfortable, I almost felt like i was hanging at a friends house on their couch!
The girl at the counter (I asked for her name, but now I've forgotten:/) was very very friendly and helpful, the place has plenty of seating and I'll definitely be returning :)