Okinawa

I think Okinawa may be under new management now. The prices on everything have been jacked-up, and I've seen some new white guy strolling around on busy nights.

Anyway. The food is still good. But I doubt I'll be going here for sushi dinner anymore, because everything is way more expensive now.

So I want to love Okinawa, but I just can't and I really struggle with whether or not to give it a 1 or a 2 stars.
So food wise, I don't have a problem here - it is pretty middle of the road, not disgusting, not stellar...I can live with it. For the Chinese food, prices are more than reasonable and you get a great amount of food for the lunch specials. The Japanese food....a bit more ridiciulously priced, but I can deal with it if it comes out well prepared and usually it does.
My problems here really lie with service. My sister has had much different service experiences here and has always had great service...she also tends to dine in, whereas most of my Oki experiences are delivery or pick-up.
I have had 2 instances of awful service and that is more than what I need to really make me want to choose to go back myself...if others choose to get it I guess I will go along with it cause like I said, food is not bad.
For an order pick-up, we got there like 5 minutes after they said it would be ready to give extra time, and then I waited 10 minutes for someone to even come to the counter to acknowledge me being there, and then another 15 minutes for the order to be ready because it still wasn't. Maybe if this was the first time that I had to wait an outlandish amount of time for an order their I wouldn't have cared, but pick-ups have never been ready at promised time there....at least in my experience.
At my job we called 2 hours in advance to let them know what time we wanted the order for and we also knew we are at the border of where they stop delivering and wanted to give them plenty of time. First, the order came over a half hour after the scheduled time. The bigger offense here is that one person in our group ordered the chicken roll off the appetizer menu. Chicken roll includes:
Rolled by slice chicken, asparagus, cheese, carrot, scallion inside then deep fried...nowhere in there does it say anything about crab meat....keep this in mind for just a second. The person who ordered it has a shellfish allergy. Luckily she saw it right away and had me try to confirm it was, in fact, crab...and it was. So she called back Oki to speak with them about this and see if that was standard for crab meat to come in there since the menu does not reference that. They said crab meat was a standard ingredient in the roll, to which she asked why it was not listed since shellfish is a common allergy and they said it did not need to be listed, it should just be understood that it is in there. Oh really...everytime i order chicken roll, I always expect to see crab too. So she asked if they could make her one without crab meat and they first said they did not know how they could do that, and then talked with a manager who said they could and shortly after it arrived.
So I still have no idea whether crab meat really is in this chicken roll or not, or if someone made it wrong and was just trying to cover it up, or it they just do a really bad job listing ingredients on their menu. By the way....the bite I took with crab meat in the roll.....blech - crab meat does not belong in there anyway.
And their shotty customer service in this regard really left a lot to be desired.

3.5 stars.  The great thing about the Lent season is that I can justify eating sushi every Friday.  Okinawa was pretty good.  The fish was fresh and flavorful and not rubbery.  There wasn't too much rice.  They give you gluten-free soy sauce automatically with your take out order (woot!).  The price was a little on the high side for the quality (I've had much better sushi for less cost in the area).  

There is a full bar.  

There were about 4 tables being served and it was dead silent, which always kinda freaks me out.  

It is an adequate sushi joint close to my home that I will frequent again.