Great service! Â We've been to several shows at the One World Theater and always had a great time. Â Very intimate venue and no bad seats in the house. Â Fantastic acoustics that allows you to really enjoy some world-class artists.
We recently had an issue where, due to the outdoor Jimmy Buffet concert at the Austin360 amphitheatre being postponed due to weather, we were left with tickets to McCoy Tyner at One World.  I emailed One World to see what they could do and someone called me a short time later offering to exchange our tickets for another show later.  As it turned out, I couldn't take them up on the offer because I had already sold the tickets on Craigslist (at a 50% discount  grrrr). but I appreciated the offer.
Looking forward to our next opportunity to visit!
Went to another Jesse Cook concert tonight, we did the first show. Â It was spectacular, sat in the first row and thoroughly enjoyed ourselves, the audience got them to come out for an encore where they played a few more songs. Â They ended the show by unplugging from their amps and coming down into the seats and played fall at your feet...chris church can sing....already planning our next visit to one world. Â An hour before the concert started, another artist performed, Sherah, she was very good.
Review Source:Before I chronicle my gripes about the One World Theatre, its worth noting (and worth 2.5 stars) that the "theatre" space itself is intimate and has very nice acoustics. Â
Unfortunately, the intimacy is not enough to remotely justify the exorbitant ticket prices and superfluous fees charged. Â For example, Â the cost of a ticket for the excellent Grant Lee Phillips and Glen Phillips show there was $74 including $14 for their bogus ticket and service fees. Â A seated ticket to the same show 2 nights later in Dallas at a comparable venue cost $23.82 including fees and a seated ticket for same show 3 nights later at a comparable venue in San Antonio cost $17.50 including fees. Â Its a crime that there were so many empty seats (including the entire front row on my side of the room) for these amazing singer/songwriters visiting the "Live Music Capital of the World", but that's the free market in action when tickets that ought to cost $20-something are jacked up 350% by the venue.
And what does all that extra expense buy you?
-The privilege of parking your car in an unpaved and uneven pit laden with large rocks and dust and seriously detrimental to anyone driving a car with low clearance.
-The opportunity to spend $7 for a  can of beer at their downhill bar (stairs don't apply here)...and you'll find yourself invariably buying one on the way in and another during their mandatory intermissions.
-The enjoyment of a persistent electric hum in the theater that the crack production staff had no interest in fixing despite multiple comments from the performers.
-The added enjoyment of watching stage lighting that appears to be operated by a toddler who had just discovered how to flip a light switch on and off for the first time (as the always insightful Glen Phillips observed)
-And lastly, you get to experience all this with a crowd that is considerably older and considerably less enthusiastic than any other venue in Austin (or most places where  people appreciate music), as exhibited by the portly couple in front of me who, I shit you not dear reader, turned around on multiple occasions to ask me to stop tapping my foot to the beat....at a concert by two alt-rock icons...in Austin.
Unless you have no choice, spare yourself this suburban McMansion-ized "Theatre" and that goes triple for promoters/agents who are considering booking their acts here.