Posh at The Scranton Club

My husband and I chose Posh to host our wedding.  When we first met with the event coordinator, Pat Rosetti, and the owner, Josh, they promised us the world at an affordable price.  We signed our contract soon after and began planning.

We never saw the owner again and only dealt with Pat.  I knew exactly what I wanted from the beginning, so I gave her all of our needs/wants and notes.  At our next meeting, she realized she lost everything we gave her.  We met with her several more times, each time she was pompous and rude and lost our notes causing us to start from scratch.  I was very worried, but Posh assured us they would pull it off.

The morning of our wedding, I had to stop at Posh to pay them (which was bizarre, it was the morning of my wedding?!).  Pat was yelling at my band, Pat yelled at me, she was yelling at my photo booth vendor, it was a disaster and I was so upset by her unprofessionalism.  They had never booked a band before and I guess she was upset because she didn't the odds of hearing the band downstairs in the restaurant were great.  She shouldn't have allowed us to book our wedding there then, because we knew from the start we had a 10 piece band.  Why was she so mad and rude about it months later the morning of my wedding?  

My husband and I wanted our wedding pictures in the beautiful lounge downstairs that night (which was planned for months), Pat reassured me that it was fine and the lounge was available.  We have NO pictures in the lounge because Pat booked a private party in there and never told us.  We found out when we showed up that night.  Her explanation was, "I forgot."  

Our reception began at 7:00 pm, it was 7:15 and she was not allowing our guests into the reception.  She put them at the bar and told them to buy drinks!  I was mortified.  I had to usher people upstairs and open doors myself.  The space was not done being set up.  

We did not want a sit down dinner.  Well, Posh had our food in silver aluminum containers, the kind you see at a backyard bbq and they directed everyone to sit and take turns at the 'buffet' that we did not want.  They also cannot accommodate the number of people they say they can, we had about 120 and we were so squashed I couldn't walk around and talk to my guests in my gown.

I asked her to put my bouquet in a little bit of water (just like it came from the florist) and she put the water all the way to the top, ruining my satin and silk wrapped around the flowers and rusting the broaches placed in my bouquet that were passed down from my grandmother, most of which came from Italy.  

There were so many things that went awry, I could not possibly list them all or this review would go on for days.  BOTTOM LINE:  I expect some things to not go as planned when planning such a large event.  For example, we had a water main break before the reception and there was no water, but that was out of their control.  The things that went wrong were preventable and avoidable.  I would NOT recommend Posh to host any event or allow Pat Rossetti to plan it.

Only star is for the sweaty waitress who was attentive to our table. Went there for a sponsored dinner. Parking was difficult. Food was lousy. Cold and not very tasteful. Don't waste your money.

There really should be two reviews, one at 2 stars and one at 4. The food is excellent at Posh, and the ambiance is quite lovely. As a vegetarian, however, I must complain about the lack of vegetarian options on the menu. I have been there for lunch, and the lunch specials seldom offer a vegetarian option. I went on Sunday, Jan 20, with a group of 13 people. Not one vegetarian option on the menu. I mentioned this to the waitress, and she came back with the offer of a mushroom risotto, which I accepted. However, one of our party also wanted the mushroom risotto, and the waitress said she could not have it because she wasn't a strict vegetarian. To deny a patron a dish already being prepared for another patron seems ludicrous. The risotto was delicious, but I believe that any decent restaurant should ALWAYS have a least one meatless, fishless option in each category: appetizer, salad, soup, entree.

As for the service: orders were taken and delivered well enough. BUT a wait person SHOULD NOT call the customers "sweetheart." We do not know each other, we are not friends, and we deserve to be treated as professionals. And when it came to the bill, it was a disaster. We were divided into groups. In my group we were five, and that was indicated to the waitress several times. when the bill came, two groups were incorrectly billed, repeatedly. A party of three was billed for four, and many items were billed twice on two different checks. After having our check redone twice, I gave up and paid for two items that were not for our party, but not until making sure that the other party was not paying for the same item as well.

For the kind of restaurant Posh wants to be and should be, they really need to improve the menu offerings a bit, but the service needs to be MUCH BETTER. They will lose clientele if they don't improve their service.