Ram Bighorn Brewing Co the

OK place - decent brews and standard food - if back in Tacoma I'll swing by again for lunch but not going out of my way.  Started with the beer cheese & ham soup which was pretty darn good and my main was the Brewers Steak - I asked for it medium rare but it came out medium well as well as cool.  My guess is they put it on the shelf while the rest of the tables order was completed...even though the rest had burgers.

I went to dinner with some people I know from my dentist office.  They were just getting off work.  I arrived before and it was dinner time.  Very busy but they were accommodating.  They sat me at a huge booth even though it would be the three of us.  They were good about directing my dinner mates to where the table was located when they got there 15 mins later.  The service was average.  The waiter did a good job with our orders.  My ribeye steak sucked pretty bad though...I'd say about 40% of it was clumps of fat.  There was no flavor...no salt or pepper at all?  Nothing...veggies were garbage...the mash potatoes with cheese was good.  Our appetizers were good though.  Drinks came fast and were refilled promptly...alcoholic drinks as well.  That is the only reason for 4 stars...cause the server did a great job.

Last night was the worst experience I have ever had at The Ram.  We chose to visit the Ram because friends of ours had never been there and it has always been good. I grew up in Lakewood and going to this family owned business.  After arriving at the Ram and beginning our order I checked the Ram here on yelp and was shocked to see the current rating and was in disbelief.  I give it one star because there were some redeeming qualities.
   We ordered appetizers. The Calamari and the Armadillo Eggs. Both were delicious. The server who brought our appetizers out was friendly and joked around about them almost not making it to the table. She was not wrong in anyway way. The fried Calamari was the steak part of the squid and was soft and melt in your mouth delicious. The Armadillo Eggs were something I would love to learn to replicate. Spicy in all the right ways.
 Our server I can not remember his name was great to begin with but got unattentive and distant as the night progressed and got worse for us.
  I don't understand why when you are assigned a server why other servers bring your meal components to your table? Our server only delivered our drinks to our table.
 So on to dinner, Vampire Fries, as they smell delicious they were greasy as all get out and not a very large serving when ordered s a side. My friend ordered and asked for a large side of the fries and was not told they only come in one size. My husband who also ordered a side of the fries  received more on his side order then our friend. Also ordered was the clam chowder. I am not sure what it was that was received but it was not clam chowder. It was super runny, no depth to it and looked like water down soup from a can. correction that might look better. Chowder from a can has bigger potato slices in them.  
  The burger ordered by our friends.. The bottom bun was so full of grease and not appetizing at all. It was soaked, and again the vampire fries with the order was super greasy also.
 My meal was okay. The cheddar mashed potatoes were a little beyond warm, but were not creaming at all, they were like a lump in the ramekin they were in. I added some butter to them to make them palatable. The seasonal grilled vegetables were cold not done at all and did  not look appetizing at all. They are peppers, zucchini, red onions and mushrooms. With the mushrooms in the mix it makes the vegetables look like they have dirt all over them. I also had the Porter Mushroom Chicken. This was good.
My husband's meal out of all four meals was perfect with the exception of the vegi's not looking appetizing but they were hot.
 The Chowder came without a spoon we had to stop another server to get a spoon and the butter that I requested for the potatoes. Our server finally brought my husband's soda refill back and asked if everything was  good but he kept walking and didn't even stop to listen to how it wasn't okay.  So not only does he not bring out our food he isn't there to ask us if there is anything else. It was not a busy time of the night.  We arrived there at 4:30pm for an early dinner. So off to stop another server and ask for a manager. Charles the manager was great at his customer service and apologized for the state that our food was received in. He offered to have everything remade correctly but by that time the server and the food had put a bad taste in our friends mouth. So they food was taken off the check and 40 dollar vouchers were given to our friends and 20 dollars to us for the experience.  My husband finished his meal and I most of mine.  We didn't see our server at all to see if we needed drink refills while we sat there and we had to wave down another server to ask for our checks I am disappointed nothing was taken off our check for my meal and I don't feel my friends should have been charged for anything they did eat. I know the beer still had to be paid for because that can not be comped. Yes the manager did try to make it right by offering vouchers to come back and try again but I am not so sure I want to visit the Lakewood Ram anytime soon.