When this location first opened the service was horrible. I went on multiple occasions and somehow that were able to mess up my order every single time. The managers were really nice about fixing things and not charging me but still it was annoying.
However, it's been a few years now and let me just say it is so much better. I've probably been there twice this year-oops!- and the service is on top of their game. It's a chain so the food's the same wherever you go but it's always pretty good.
I recommend their crispy chicken wrap- probably the best wrap from any chain but their burgers are what they are known for. Also, their shakes are unbelievable.
I had not been to red robin in awhile so I was eager to go here post Xmas celebration. The place was busy due to the lunch crowd but we had no problems being seated. The waitress was attentive and cheerful. I'm sad to say this is not the red robin I remembered. I had their original cheeseburger and it was nothing special. I could have made a better burger by going to the local Stop N Shop and making my own with George Foreman grill. The burger was cold and tasteless despite having it with melted pepper jack cheese and all the usual burger toppings. The steak fries were the only thing that I enjoyed. There were hot and crispy which were welcomed company to the cold New England winter. Sad to say I won't be going to any Red Robin establishment anytime soon.
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