Shakespeare's Pub

Very, very poor customer service.  

I was in kzoo with a friend on vacation from DC so we decided to check this bar out.  Unfortunately I was immediately harassed by a bouncer at the door because I had an out of state ID.  Then at 1:50 am they announced last call.  So we purchased one last beer and about 1 min after the bartender handed us our Oberons, two bouncers came up to us and told us we had to "finish our beers" now or they would take them away.  Even though we just bought them.  I asked the bouncers if they could give us a couple of minutes...they rudely responded "no" and moved in closer to us and began to reach over toward the beers in our hands.  At this point it's about 1:53 am, not 2 am!  So we were literally forced to slam our beers instead of enjoying a great Michigan beer on a Friday night.

This type of harassment was completely unprofessional and intimidating.  I will never come back to this bar!  They need to teach their bouncers how to respect their customers before they can earn my future business.

NEW: Apparently the new wood floors are a major upgrade from the stinky carpet that previously blanketed the floors.

This large bar downtown is on my list to return to (should I find myself in Kalamazoo again). Good beer selection, and surprisingly great food. I had a tasty french dip with waffle fries, and my wife's burger on a pretzel bun will have her booking a return trip in no time. There was plenty of seating, and our server was on the ball.

The food is good for a bar, and the beer selection is excellent.  Owners are passionate about the business and will tell you all about it if you have the pleasure of meeting them.  I know it gets a bad rap as a noisy messy place sometimes, but we all know those places are where you have the most fun!