Teddy G's Pub & Grille

Decided to give it a try.   Food was decent fried calamari was a little over done.  Caprese salad had 5 tomato slices and 4 pieces of mozzarella and was served on a HOT plate!  Service was a little slow but everyone was very friendly. I'll give it another shot

Big beers. Good looking bartenders/waitresses. Full of chivers. Why go anywhere else?

My husband and I are locals, and we try whenever possible to avoid chains and patronize small business. We've been to this restaurant three times in the two months that they have been open, so now I feel like I can write a fair review.  We were one of the first customers at Teddy G's on the first day they were open. That's how excited we were that a restaurant like this had opened in Sturbridge.

First visit was great! I had the chicken saltimboca sandwich with kettle chips which was delicious! My husband had a burger with fries. We both enjoyed our meals immensely. The service was slow, but we were understanding since it was their first day. But honestly, it wasn't that slow. I had expected much worse. The only downside was the iced tea. It's not brewed tea, but a Coke product called Fuze. My husband enjoyed his cheap beer immensely (Blue Moon,  4 and change for 25 oz.)

A few weeks later we visited for the second time. My husband and I had pasta. He had the rattlesnake pasta and I had a Greek pasta of some sort. In all fairness, this is probably mostly a burger joint. It's probably not the place to expect stellar pasta. But  pasta is on the menu... They mixed up our pastas, giving my husband my penne and giving me his linguine. No big deal, but because the kitchen was so slow we decided not to send them back and just eat them. Our waitress was extremely apologetic and I could tell by her reaction that she had been fielding a lot of customer complaints that day. It was like she wasn't surprised at all that there was a problem. The pastas were just okay. Mine had very large chunks of undercooked onion in it that I had to pick out. My husband said that his was a rather flavorless pasta that was supposed to be spicy. Service was even slower this time as compared to our first visit.

Fast forward to last night. I went back to the chicken sandwich that was so good, and my husband had another burger. Both were great! It was just everything else that was terrible. We ordered the spinach and artichoke dip appetizer with toasted pita chips. I was disappointed to see that the pita chips were not actually chips, as listed on the menu, just warm slices of pita but that was okay. The dip however, was ice cold. It took over 10 minutes for us to flag down our waitress and to send it back. Another 20 minutes before we finally  got our appetizer again. Rather than replacing our appetizer, they reheated the dip, but didn't replenish the pita slices that we had eaten dipless because we were starving. So we had warmed over dip and three cold pieces of pita to eat with it. Epic fail. By that time we were ready to walk out without having eaten our meal. The waitress did let us know that she informed the owner of the problem. I expected the owner to come speak with us. And I was looking forward to that moment when I could explain to her how much we enjoy patronizing local businesses and how we probably wouldn't be back after this experience. But she never showed up. Thankfully, as I said, our meals were tasty. What made us even more angry than the appetizer, was the fact that our table was serviced by no fewer than four waitstaff. And the service was still impossibly slow. I sat with an empty glass for over 25 minutes. At one point, I had to let our original server know that someone else was already handling our bill so that our credit card was not charged twice. And when we finally got our bill? That artichoke dip wasn't taken off. Because we didn't want to wait another half an hour we just begrudgingly paid for it and left. If we come back it won't be for another six months or so. This place really has a lot of work to do. I do hope that they are able to work out their problems and succeed because our little town desperately needs a place like this.