Tgi Fridays

It is what it is.  A corporate joint with decent food.  They're a bit on the pricey side, but the food is better than your typical corporate place.

Service was nothing special.  

I didn't like how loud it was inside.  It made it hard to talk with your party.

I don't typically like to go to these kinds of places because it feels like an even trade.  You pay the price, you get your food.  It fills you, but you're not better for it.  There's nothing here that makes you say wow.

I'm not going to say it was a bad time, and I'm not going to say that I didn't enjoy my evening, but I'd rather be at a place that has a better overall value.

Wow is all I have to say about this horrible experience. The host was absolutely miserable to seat us and had no idea where he was going. A female host apologized to me afterwards and me and her had a good conversation for almost 10 minutes after she sat me. Although to be completely honest, I don't blame the hosts or servers for being miserable after getting a taste of what they have to deal with: I had to call the manager over due to our server getting our food order wrong three times (may not be the server's fault, may have been the kitchen's, I was understanding about this) and after realizing how disgustingly fake (for lack of a better word) and disingenuous she was (Jess, a blonde woman) I'm surprised the whole staff doesn't all walk out at once. She seemed nice and pleasant when she came to the table and talked to us (it was me and my sister), until I heard her go into the nearby back room and MOCK US to another staff member. I don't know if the staff realizes this or not, but when you are sitting in a booth right next to this room YOU CAN HEAR EVERYTHING, INCLUDING THE F***ING MANAGER MOCKING YOU. I was so appalled; completely at a loss for words. I was very polite up until this point, then I just decided it wasn't worth it. I was genuinely offended that a manager would be this unprofessional. I was even more disappointed to find out as I was leaving and saw her name printed on the door, get this, she is the GENERAL MANAGER. Her name is Jessica Topka. I felt personally attacked when all I was doing was trying to enjoy a meal. It is a shame when you have to go over a GM's head to make a complaint, which was unsuccessful much to my dismay. I called to complain and of course, Jess picks up, so I hang up and call again another day and get another manager who was very polite and helpful. They told me to contact the Ohio Bistro Group, which I did, and complain to the HR department. Well guess what, the HR department wants nothing to do with anyone. I made numerous calls and left multiple messages to no avail. I will NEVER go back here to eat, and I am actually considering legal action since I was personally attacked by a MANAGER. To anyone who works here: please keep your head up, no one deserves to be pushed around and berated the way I saw this day by someone with the immaturity level of a twelve year old. I would walk out with both middle fingers up. I'm sure this has happened plenty of times. Sorry this was long, it was just a horrible experience and emotionally scarring. I actually have been seeing a therapist due to the emotional repercussions of being mocked. Please do not eat here.

I used to love TGI Fridays, and more than likely had I gone to the one up by my parents' house or the one up in State College this might have been a 4 STAR affair, however it is not and here's why:

Right off the bat, the greeter might as well have hung a sign around his neck saying "I Hate My Job, Possibly My Life, Ergo I am a black-hole destroying all signs of positivism".  I had to open my own door, which isn't a big deal except HE WAS HANGING AGAINST THE OTHER DOOR.  Duuuuude, get out of the way if you're not going to open the door.

The shame of it all is that I entered hungry the restaurant hungry.  So after the door debacle my spider senses are going haywire, further confirmed by being greeted with "Is It Going To Be Just You Three?"  What?!  Who talks like that?  With a slow gait of a walk and a disconnected facial expression were taken to our table ... oh and it wasn't cleared.  We got an exasperated (oh yay signs of life!) "hold on just kidding let me clean this" and after about 5 minutes of him running around looking for a "rag" as he asked the wait-staff, we sat in a lysol-like smelling table--heck! at least it was clean.

Now the purpose of this trip was simple.  Get an appetizer, eat only half, then indulge in one of their larger desserts.  Well at this point the whole just being seated experience had thrown me for such a loop that I wasn't hungry.  I got their potato wedges...usually a pretty safe bet...but WRONG.  Apparently loading them with cheese cuts too much into profit margins or something because it was potato plus a table spoon of cheese and a table spoon of bacon bits.  So a tad on the bland mostly potato side of things.

Our waiter/server/dude was more alive than the greeter, score!  But still the entire staff just didn't seem be all OK with being at work, which heck I get it, but in the service industry you suck it up and move on.

In the end I was so bummed that I skipped dessert and called it a night.  The whole thing was forgettable, so it might be a while before I return to Fridays.