Acapulco Mexican Restaurant Y Cantina

wish it was not as packed so service can be quicker but still very good place to eat

The thing I like about chains is that you're pretty sure what you're going to get no matter where you are.

Unfortunately, this was not the case with this Acapulco.  The food was mediocre at best.  The wait staff was more interested in chit chatting among themselves then refilling my drink.  It appears the restaurant has lowered their standards since they have no one to impress than predominantly college age kids.

This place barely missed the one star due to the fact that it was clean.

I've always loved Acapulco. I came on a Sunday. It was the tail end of the buffet. Didn't want to be eat the leftover stuff people have picked at, decided to go with menu.

The lady at the front smiled as I said, "table for 2, please?" Then she continued to do what she was doing. Ten minutes later, she was done with what she was writing and seated us. I'm annoyed at this point.

Seated towards the back, same lady places a buffet slip on my table as I kindly said, "we're here for the menu dining." She disappears and never returns. Waitress comes. She said, "go ahead and go to the buffet when you're ready". Extremely annoyed, I informed her that we're here for menu dining. She walks away. Ten minutes later the chips server arrives and asked, "buffet of menu?" Irate, I tell him, "you're the 3rd person I've asked a menu from." He smiles (no apology) and delivers two menus. If this is the trouble of just getting a menu, I'm afraid of what the trouble will be like to get actual food.

Table side gucamole: waitress tries to put on a smile as she asked "spicy or not spicy". At this point, I didn't even want to look at her. But the gucamole was ok, the flavor was good.

Fajita duo steak and shrimp: what the hell happened to the portion? The steak used to cover the entire skillet. This time it was 1/4th the skillet and 5 pieces of shrimp. Even the beans and rice portion had been scaled down. The flavor of the food was great. Good old reliable Acapulco flavor.

Drink refills: you better drink slowly because it may take over 20 minutes to get your refills after you've asked for them.

Coupon: Acapulco has been known to accept their coupons, even if expired. Today, the waitress said that they no longer do that.