Austrian-German Restaurant

Great place, super friendly staff. The service can be a little slow, but that's made up for with quality. The wienerschnitzel is just fall-off-your-chair amazing (I get the Black Forest variant every time.)

The only downside is that service can get hectic when there's a crowd (and there normally is.) Its also pretty cramped in the interior dining area.

If I knew Christoph Waltz in real life (and I do not,) I would proudly recommend this place to him.

A little difficult to find as it is located near the rear of a shopping plaza and it can not be seen from Colonial Blvd. The three of us ordered different types of schnitzel. All were excellent and it is evident that they are cooked to order. All including the sides were delivered to the table nice and hot. The one downside to our meal was the service. Our waiter was less than attentive and once the meal was served never returned to the table unless flagged down. In addition we ordered the strudel for desert and it was never delivered. Waiters comment was "I thought Helga (the owner?) had brought it. Comment made no sense since we placed the order with him and he passed our table numerous times. We finally just paid the check and left. Because of food quality we will try again but they need additional wait staff.

Visited here in October 2012.  Overall, the restaurant meal was evidently good. The others in my party enjoyed their meals. Me, not at all - and I had to pay for it! Here's what you need to know: If the server or kitchen makes an error with your order, there are absolutely no returns or changes made.

I asked the server about the ingredients in one of the schnitzel dishes and if one of the ingredients could be omitted. He assured me that leaving out the ingredient would not be a problem at all and noted it when he wrote it down.

Our dishes arrive and within one or two bites, I notice the ingredient was indeed in the schnitzel. I politely noted this to the server who immediately got a look of terror in his face! I then asked if it would be possible to re-do the dish. He adamantly said, "No. Sorry. She (Helga) will absolutely not take dishes back." End of discussion and he walks away. I sit there stunned. I shouldn't have been because I then learned that this rigid refusal to please a customer may happen with some frequency at this restaurant.

Someone in our dining party said they weren't surprised because on a previous visit, Helga make a big scene (shouting and banging stuff in the kitchen) which embarassed a customer at another table because they sent back their meal due to a mix-up in the side dish. Now I know why the server had an immediate look of terror in his face - evidently the chef is all smiles until someone has the audacity to ask for the correction of a mistake. No tolerance whatsoever for the customer in this equation. This kitchen is never wrong!

So. There I sat with an expensive dish in front of me which went uneaten. Had I known that THEIR mistake would be costing ME, I would have ordered something else in the first place. When the staff assures you that a minor ingredient omission is "no problem" and you get it anyway, and are then expected to eat it as-is and pay for it, that is a big zero in my book.

The only reason I didn't give this place a zero is because the others in the party enjoyed their meals. I will say the deserts are absolutely delicious. The only problem is since I never had a meal to begin with, anything would have tasted good at that point!

When you consider that the average worker in this town probably had to work for two to three hours to be able to afford one of these meals, that is a real shame. Imagine this being a special night out, and get treated this way! This is definitely not a place for families, kids or anyone who may need an adjustment on an ingredient or has any kind of food allergy. Be forewarned - you will NOT be accommodated!

I thought it was important for potential diners to understand this so that you are not surprised. Evidently Helga dishes it up only one way - her way. If you don't like it, tough. But you will pay for it before they let the door hit you on the way out!