Would give zero stars if possible. Service is extremely slow and unapologetic. The restaurant is not clean. I encountered vomit all over the ladies bathroom on a sunday afternoon, clearly from the night before that still had not been cleaned. There is just no excuse for that. Will never return here, absolutely disgusted.
Review Source:The pros and cons of getting acquired by Sun Capital are clear: the consistency and menu improvements are a plus, the management definitely runs a tighter ship; but the drinks are much more measured, profit margins are monitored at the plate level. Not a bad thing because its how you run a restaurant - but it's not the Bar Louie it used to be.
Review Source:This is a good chain restaurant that I have experiences in other states and this one is very similar. However this one is a little higher class than the one in Denver and is slightly larger. Still great happy hour special and good appetizers. The service was good and quick and even gave me an appetizer for free when it took a little longer than expected. Needless to say customer care like that never goes unnoticed in my eyes. Was a great experience.
Review Source:This review is a little late but here goes. My work
made reservations to have its Christmas party
here last December. I'd say there was about 20
of us. My hubby and I were one of the last people
to arrive and we were told by the hostess that
my work did NOT have a large party that night
but we were free to look around. We found
my coworkers in a back room, so not sure
what happened there. Our entire party ordered
shortly after, including drinks and some apps.
The service was SO SLOW that one couple NEVER
received their dinner and many people had
to go to the bar for drinks. Most of the other
meals came out one at a time and my hubby's
meal was so screwed up he asked the waitress
to just take it away. We all complained to the
waitress who just said it wasn't her fault. Finally
we got a hold of a manager who comped the
entire group's bills. We still managed to enjoy
ourselves but it was a huge disappointment!
The bar area was packed on a friday evening and I met a group of about 12 girls for a bday celebration. Â The waitress was sooooo slow and never checked on us and messed up our drink order repeatedly. Â We would have to actually go and look for her when we needed something. Â We ordered about 7 apps for the table and although they were good, it did not make up for the lackluster service. Â If your in for drinks and people watching then its ok but wouldn`t go out of my way to come here again.
Review Source:I got suckered into going here by my friend...otherwise, I wouldnt have blinked at this place...
Lindsay our server was very friendly and cool as a fan...their drinks are way overpriced...so is their food...however, the mac and cheese and slider were good...not worth $14 for the pasta dish, but good...I still just dont like the vibe here...its a mixed crowd, but very weird feeling...*shivers*
Consistently meh.
The only noteworthy thing I've had here is the Fried Louie. Every time I've tried something else, I've been sorely disappointed. I've heard some of their other burgers are also decent.
I had a salad once, and it was very wilty and old. The Mac and cheese was pretty dull/bland. I'm really not sure why I've been here so many times haha. I guess it's an easy place to go with a group, when the line at Cheesecake is too long
I think this is a great place to grab a late night bite...before or after drinking..i come here at least once a week..the place is clean..the staffs are friendly and it is open till 2 am....yes the bar and the kitchen!!! I love all their appetizers it is so delicious ....such as the pretzles....popcorn....trio dip & chips,..and many more...I am also a big fan of their sandwiches.....their BLTT is delicious ...and so is the grilled chicken avacado...i love this place...!!!
Review Source:Disappointing! My salad was supposed to have avocado and garbanzo beans but had neither. My companion ordered a medium rare burger but it came medium well. When you order a gin martini you SHOULD be able to taste the gin. It's kind of the point. Instead I got a lecture about how you're never supposed to be able to taste the alcohol in cocktails. All in all, a very bad experience. Avoid!
Review Source:Bar Louie needs to stick to just serving drinks....I would never eat there again
I ordered the Blackberry, Brie,and Orange Salad. Added chicken. Â The chicken was awful! And the server even made a point to say that the order was taking a little extra time, because they were grilling the chicken fresh! Â Â Liar! Â It was dry and completely devoid of any flavor. Â
I would normally just send it back, but I really was starving and just ate around the chicken. Â The salad was not even close to being worth $13.
As far as chains go this place impressed!
I had just been hanging at another fine chain at Legacy Village during some semi crappy weather and wanted to  see some action.  People that I share the same Tribal Affiliation say this is a fun place and that many female Tribal Associates frequent. That was not the case that particular evening.  It was late, I was not going to meet my  next future ex-girlfriend, and I was hungry. I had not eaten in about 10 hours, I was ready to smash down just about anything.
Tip for Justin:
From past chain experience do not order any thing that sounds healthy, not fried, Â burgers pink on the inside, does not have bacon, fajitas, anything Asian,and entrees that do not come with Alfredo sauce. Everything else you should be good!
The barkeep was super attentive and put up with our neurotic asses.  We decided to get the po-boy with shrimp and some fried spicy chicken sand.  Got the fries  along with Mac & Cheese as side dishes.  The sandwiches were fantastic. Crispy and not greasy. I asked for extra hot sauce.  The hot sauce was great, it was actually something other than Frank's Hot sauce and butter.  It was spicy and tangy.  The fries were hot , crispy  and melted in my  mouth.  Hey if I am going to eat fried crap it had better fresh and it was.  The mac & cheese came out cold, no worries, nothing a microwave could not handle! It was tasty as well.  Oh yeah the rations were humongous. Enough food for a small Tribe!
Great job Bar Louie!
Even though Bar Louie is a chain, I'm really starting to fall in love with this place. Every once awhile, I just find myself wanting to come here for happy hours and to enjoy some drinks.
First, it's a GREAT happy hour location. They have great happy hour menus and there's always room and TV to watch games. Second, the food is pretty delicious. The calamari isn't the best, but it's a great deal for the happy hour price. The one dish i would definitely recommend is the CHICKEN TUSCAN PASTA! The flavors are great and who would've known that bars could make great pasta?
Either way, Bar Louie is a solid place to come for some chill nights with friends. The food isn't the best ever, but it's solid quality, solid price, and I always have a great time with friends here! Definitely stop by!
I lived in Columbus for a while and I used to go to the Bar Louie in Easton every so often. Â I was always VERY pleased when I would go there, so I was excited to go to the Bar Louie in Legacy Village.
When I walked in, my first thought was, ohh, okay. Â This place is cool. Â Most of the people in there were young, attractive professionals. Â I was like, woo-whoo, nice spot. Â Good find.
So we go in the back (because I like to chat a lot when I go out to eat) and we order. Â My friend orders a Blue Moon... they were out. Â He then orders another beer. Â The waiter comes back, says they don't have that beer, either. Â My friend is then like, okay, what beers DO you have? Â And then he picks one of those.
So then we order. Â He orders buffalo wings and I order a blackberry something brie salad. Â I forget what the name was exactly. Â But it was supposed to have some fruit and some brie in it. Â I also ordered a side of mac & cheese. Â (What can I say... I was in the mood for comfort food!) Â The waiter leaves, then comes back to say they don't have any mac & cheese, either. Â
At this point we are all laughing. Â The waiter was really cool. Â I liked him. Â He was really apologetic. Â The manager came over and was like, well, we got hit bad this weekend and we're due to get a shipment in tomorrow. Â But he didn't seem to really care all that much. Â I dunno, I was kind of over it by that point.
We got our food. Â My salad was super small -- it looked like a side salad. Â There were four blackberries, three small pieces of brie, three little squares of fruit. Â The lettuce was wilted, there was barely any dressing on it. Â It was pretty tasteless.
We had shared two appetizers as well -- sliders and spinach artichoke dip. Â The dip was really good. Â We ate most of that. Â The majority of the sliders came home with me and my dog ate most of them. Â They were meh... I've honestly had better sliders from the frozen food section of the grocery store.
The buffalo wings were quite good. Â I tried a couple. Â I would get those again. Â
I forgot to mention -- I got a strawberry fizz. Â It was quite potent. Â As in, it seemed like there was a lot of alcohol in it. Â Surprisingly so. Â The taste was all right I guess. Â Not great. Â
Overall, I was unimpressed. Â With all the great restaurants around Legacy Village, there probably won't be any need for me to come back here. Â Then again, maybe if I came when the kitchen was stocked, it would've been a different experience. Â But as I'm reading the other reviews on here, it seems unlikely.
Service was great, atmosphere was great, drink and food options and execution were not. Â If this place had better food and drink, I would've given it a 4 or maybe even a 5. Â But overall the experience was dismally disappointing. Â If I go back I will try other stuff on the menu and tweak this review if necessary.
I feel like Bar Louie is about as meh as you can get. Everything is good, but nothing special and the service wasn't the worst ever but definitely not good.
We started with drinks on a not at all busy Friday night. They took forever to arrive, but we're good when they showed up (I got the Louie Cosmo because it's one of their specialties).
We skipped appetizers and went right for entrees, which, like the drinks, took forever. I ordered the Sesame Encrusted Ahi Tuna. It was ok, but I've had this dish elsewhere and it was much better there. The tuna was a little over cooked as well.
I feel like Bar Louie is just resting on the fact they they're located in Legacy Village and therefore people will come. My BF who was eating with me is of the opinion that they understaff just because they can, but who knows?
If I were to come back I would sit at the bar and just get drinks and maybe an app, but I don't know that I'll make the decision to go back. I'd more just be tagging along somewhere. :-
The atmosphere is great at this location, menu is good for snacking, and going out, but the service is bad.  On three different occasions I have had bad service from the bar staff they acted as if they were annoyed, agitated and took too long to recognize me for service.  Example: After finally being recognized for my  order I ordered a Maker's Manhattan..."we are out of makers" very short.  So I asked for Wild Turkey..."we don't carry Wild Turkey"...So I asked what do you have her response was..."we have a long list".  Excuse me I am the customer suggest and do not be so short.
She finally found a drink and brought it to me with no square napkin beneath it as if she was totally bothered. Â This same type of service repeated on 2 other occasions I just said forget it I will not be there for a while, maybe never.
If you're meeting up at Bar Louie for a drink, then this place will likely meet your needs. If you're planning to eat here, consider other options.
Outside of the normal bar food, Bar Louie has a pretty extensive menu. The problem? Its executed poorly. Dry burgers, salads drenched in dressing, and flavorless tacos.
This is not somewhere you'd want to take anyone to leave lasting impressions.
I've had very varying experiences at Bar Louie in Cleveland and in DC, so here goes.
I had the first GREAT LAKES CHRISTMAS ALE of the year here, and it was perfecto. Â Rich, smooth, went down the throat like...butter. Â Buttah? Â Anyways, it was great. Â Our waiter was great, kept our waters filled, and didn't linger. Â I ordered the BBQ salad - you know, the one with corn, tomato, tortilla strips, etc. Â It was already $9, and chicken was an extra $4. Â Seriously? Â So I went veg. Â But it was disappointing. The lettuce mix was strange and felt very bagged, there was no cheese, no black beans, no real kick. Â I guess I was looking for something that didn't exist. Â Such is life.
My mom and bro seemed satisfied with their burgers, tho. Â I'd come back. Â Just skip the salad.
I love Bar Louie. But golly, this place is inadequate to the max. A caveat: living in New Orleans and reveling in that unique bar and social scene will spoil anyone and make any other bar scene seem inadequate and blasé.
But Cleveland has some unique, independent hot spots that can compete with the any major market scene. Bar Louie, a regional/semi-national chain, is not one of those mirthful hot pockets.
The actual bar is accommodating, spacious. The service is solid. But the drinks are not good, and to make matters worse, Sweet Lou (as I affectionately call it -- you should, too) charges NYC prices for these drinks. That's a no-no. (The NYC parallels stop at the drink pricing.)
The food is really uninspiring. The only redeeming factor? $1 Burger/Chicken Sandwich Tuesdays. And boy, is this a redeeming factor: one that keeps luring me back in. If I had happened to be punching this review into my iPhone on a late Tuesday evening, I'd no doubt give Sweet Lou a five star review. (It would be difficult as hell read that review, too.)
Grade: C -- Alas, two stars it is. Despite being kind of horrible, I truly do love Sweet Lou, and I keep coming back. (There's definitely some sort of Freudian thing going on there....)
Very much deserving of the "Meh. I've experienced better." rating.
I went this past weekend for drinks with my girlfriends and the service what somewhat of a clusterfuck. We had two different servers because my friends were sitting indoors while they waited for an outdoor table to open up and after the moved I suppose their server didn't want to surrender their tip and transfer the ticket. This made for some awkwardness and unnecessary annoyance when my friends had to flag down, wait for (they took their time), and pay two different servers. As a former server and cocktail waitress, it all seemed counter productive.
My $5 Dortmunder was fine, but how can you mess that up?
I pretty much agree with everything that has been said about Bar Louie - poor service...poorer food quality...overpriced drinks...but at happy hour, I can get down with Bar Louie. Â What's not to love about a $5 martini...even if it takes you ages to flag down someone to get you one.
Select apps are also half off during happy hour. Â I can't say that I can rave about any of them, but I'd rather pay half price for mediocre food than full price.
My advice? Â Stick to the booze and only go during happy hour...then your wallet and your belly will leave happy.
Proximity to home is this place's only real redeeming quality. Â And, it's at Legacy Village which keeps the clientele decent. Â
I've been here too many times because it's close to home and close to work and unfortunately, I know quite a few people whose faces light up when you say "Bar Louie." Â But the food is really quite bad and the beers overpriced. Â This is not the type of place where I would order a cocktail. Â Under any circumstances. Â I did once, and gagged it down... never again.
I forgot... there is one other redeeming quality. Â Tots. Â The day after our company's Christmas party, our department admin took mercy on my soul and ordered me the loaded tots as an add-on to another order for a working lunch. Â They were covered in bacon, scallions, and either sport peppers or baby jalapenos, and came with a to-go bowl of chili con queso. Â They were not very crispy (how could tots be good 25 minutes out of the fryer?) but they tasted alright and more important, they cured my hangover.
When Bar Louie is delivered to my office as a cure for previous night's excesses, it is 4 stars. Â When I am forced into the establishment and to drink overpriced beer, it is 1 star. Â That is a 2.5 average, and since most of their business comes from the actual restaurant, I'm rounding down. Â Sorry Bar Louie. Â It's OK... so many people love you. Â You'll be fine.
Listen, I can understand the hatred. It's a chain bar in a yuppie mall that's filled with chain stores and chain restaurants. But I must dissent, if only for one reason...
HAPPY HOUR!
They serve $5 Chopin dirty martinis for happy hour. (There's a bunch of other martini and beer specials, but this is the only one I get excited about.) They also have half priced appetizers during happy hour, but I've yet to eat anything here that I was actually impressed with. I don't even really recommend their $5 burger special on Mondays. But, you can have a decently priced snack while you sip on your incredible bargain martini and watch all the yuppies.
I'd hit it. (Actually, I did, and I will again.)
What can be said about this Bar Louie that hasn't already been said. Â Very generic with really slow service. Â Drinks are a bit overpriced for the area. Â Odd crowd but mostly young professionals from the area. Â If you're looking for a bar in the area, keep on driving past Bar Louie.
Review Source:$5.46 for a Labatt Blue, an insult to the working man. Louder than necessary. Â Generic pictures hung on walls, framed to resemble the anonymous inserts that come packaged in store bought frames as found in Target & Pat Catans.
Is there not a good wholesome bar that is real in Lyndhurst? Is all hope lost? How have I survived 4 years living here? Was tonight an aberration? Have the last 4 years been an illusion? A fake conglomeration of made up events? People so fake, so materialistic, so destined for disappointment that I somehow, someway overlooked it for so long?
Thank you for opening my eyes Bar Louie. It was long needed. So long.
Cheers to the next chapter in this long, fucked up novel I call life.
Awful service. Almost every time.
Most recently - 45 minutes after we ordered we got our appetizer. The wrong one.
30 minutes after that - the entrees. One was wrong.
Saw the waiter 3 times in 90 minutes. Gross negligence.
Food is ok. Not awful, but not great.
Decent selection of beers.
My wife & I recently moved in an apartment down the street, and after a long day of unpacking & setting up the house, what better to do than walk and get a beer or two.
Next to Bar Louie was a cheesecake factory & another Irish bar - I don't know which was better describes the epitome of a chain. Â The wait staff treated me like they were doing me a favor by serving me a beer,the man sitting next to me continued to stare and me & my wife & listen to our conversations & they charged me for more beers than I had. Â The only saving grace was that the deals were good: Â Dos-x were only $3 a pop & the chicken nachos were only $5. Â The problem with $5 nachos is that they are nasty - liquid cheese & soggy chips.
If you're in the neighborhood & can walk there, check it out. Â If you have to make a trip of it, you'll be quite dissapointed.
Bar Louie is your typical, sterile, generic chain restaurant / bar. Definitely something you'd expect to find in a "lifestyle center" where every restaurant is only slightly different than the others. It has no ambiance and is decorated like you would expect it to be with black and white photos that are probably hanging in every other Bar Louie you'd visit.
I'm giving 3 stars because the service was alright and the appetizers were good. Our server was cool and made fun of me for saying I didn't want another beer and then brought me one anyway. I wasn't upset - I really wanted another one but I was trying not to get sloshed - and hey, I wasn't paying so.... SURE more beer!
Their margaritas are exactly how everyone else has described them. Terrible. Beer list sucks, as you'd expect.
I can't imagine how uncool this place must be on Friday and Saturday nights. I'm guessing it would be full of white hats with "COCKS" printed on them and really bad tribal arm bands.
So yeah, go on a weeknight and leave before 8pm and you'll probably be fine.
A friend and I visited Bar Louie on a Tuesday evening because I'd heard the "dollar burger" deal was worthwhile. The burger deal was pretty decent, and it's the reason I'm giving this place two stars instead of one.
Let's start with the location. This is a bar in the middle of Legacy Village, the suburban monstrosity sometimes comically referred to as a 'lifestyle center'. I walked in the door at 6pm. The place just felt so completely suburban, corporate and generic.
All the seats at the main bar were taken. I grabbed a seat at the secondary bar. My friend arrived five minutes later. The stools were about six inches too short and had no backs for me to hang my coat. My friend and I felt like children sitting at the 'adult table' for the first time.
Our bartender was dressed about half-naked, with a short jean skirt and two-sizes too small tanktop. This in spite of the fact that it was the dead of winter, with 30 degree air and a half foot of snow piled up right outside the door. Don't be fooled. Skimpy outfits and stellar service do not go hand-in-hand.
Nevertheless, the beers on tap are very run-of-the-mill. I asked what Great Lakes brews they had; the bartender said Dortmunder and Conway's Irish Ale. I ordered a Conway's. She brought me an Eliot Ness, which was actually what they had on tap. But not huge deal, I like Eliot Ness just fine. She then proceeded to botch my friend's drink order as well.
There were TVs all over the bar, all tuned to the same station (ESPN). Some of the TVs were connected with HD, others were not; so half the TVs were five seconds delayed - a huge pet peeve of mine in bars with TVs.
One great thing about Cleveland and Cleveland Heights is that there are so many great and unique bars. Amazingly, despite the complete lack of unique character, this still managed to be one of the more pretentious bars I've been to around Cleveland. I'm sorry, but corporate chain bars are just are not my style.
I will start off saying I hated the idea of this place before I even stepped inside the door. The entire idea of leaving my hood to go to a suburban wanna-a-be hot spot is a repulsive thought to me. But I need to keep exploring the CLE, and I have some friends on the eastside that I adore. Also I was told I would not have to drive, and these magical words put the decision over the edge.
Bar Louie is a pub in the middle of a high end outdoor mall. So, you can pretty much paint the rest of the picture from there. The entire place has a trite Applebee's feel and you can see the slow death occurring in the eyes of the staff. I kept wondering what the bar's policy on flair was, and if our waiter was up to snuff or not.
The drinks? Well they were pretty much an atrocity. My gut told me that they would be sadder then a kicked puppy so I went with a makers mark on the rocks which was only a little watered down. Steven and Jess were not so lucky. Steven had ordered arguably the worst margarita I have ever had. It tasted like the Bartlett and James wine coolers I used to get my prom dates in high school. Steven sent it back. 10 dollar drinks should not be that horrible. Jess got a strawberry fizz martini that was actually okay and accurately named. It was very strawberry and very fizzy. The problem was the fresh strawberry. It was a little fuzzy and a little green. This drink was thus renamed the strawberry fuzz.
Besides being horrible and weak the drinks got even better when the bill came. Ohh look! They were expensive! Surprise surprise! Eight dollar rails! Fantastic! My three cocktails and a beer came out to forty dollars. Now I am pissed and out forty bucks.
Now the reason that this a two star bar, is the talent. I will say, that these kept housewives are looking damn good and that I saw a few women here that were far to attractive to be found in a Cleveland suburb. The scenery was the only good thing keeping me from walking out the door. Well that, and as previously mentioned I didn't have a car. My personal favorite the was the woman (term used loosely) who kept putting on and taking off her wedding ring based on who was coming and leaving the bar. Incase you were wondering, yes, we noticed and yes, we think you are incredibly classy. We will now be taking bets on your marriage status next time you are down on w.6th. Odds are 1:4 no wedding ring. If you see this, please message me. I am not above cooking a bet for financial gain.
The other thing worth mentioning here is that the courtyard outside of Bar Louie has an ice statue of a brontosaurus. This statue also includes a saddle for mounting said brontosaurs and this novelty is good for approximately twelve minutes of entertainment which far more then most of things actually inside the bar.
Bar Louie is in no way unique, good, or special. It is nameless and faceless in the crowd of corporate chain restaurants where six sigma technology and mass marketing is applied to slinging sub par deep fried food to the wanton masses. Don't go there. You are better then that.
I went to Bar Louie last Friday after work for their happy hour. I think 1/2 price small plates (appetizers) and $4 wine & $5 martinis were great deals. I was meeting with my friend who has been unemployed for a few months now and I wanted to treat her...and their happy hour pricing would definitely help me treat her without going broke.
We had a couple of martinis, and wine. I had a hummus, tabbouleh, and tzatziki, and cheeseburger sliders (I couldn't decide whether to get this or Mini Kobe Hot Dog but my waiter recommended it). My friend had a shrimp quesadilla. Let me tell you, the food itself was good, I mean they were not great, but they were good. BUT, I had a huge issue that I ended up giving 2 stars.....
There was a bunch of fruits flies just flying over our food and drinks... ewww..... I know they are not harmful, just annoying. But they just grossed me out... Fruits flies in December? In Cleveland? I didn't know the fruits flies are okay with a cold weather.
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