The Patio. Literally the only reason this doesn't have 1 star. Total disappointment on all other aspects.
When this place opened and for maybe the year after that I would go after a good workout at the gym with friends and we loved the steak salad....around the time they turned over managers and the menu changed we stopped going. This was maybe 5yrs ago.
Last summer I went maybe once or twice for the patio. The one and only reason I'll go when it's a nice out. Our waitresses were awful. Seemed like they would much rather be somewhere else. Rude and not friendly at all. I get it. Some people have a bad day. But you work in the service industry. As I have work in both retail and the food industry, I can tell you being friendly and/or just a smile will go a long way.
So. FF to last week. The first nice week we may have had, I wanted to go to a patio. Deciding to give it another go, we walked in the front door. No greeter. So we wander past the bar to the patio. Crickets. Where was everyone. There were 4 tables seated all over the patio so we decided to sit down. Of course we would be noticed by a waitress at some point. THERE SHE IS! As she does her rounds to her other tables she doesn't make eye contact and never stops by. What the heck!!!!! At this point it has become comical. We decided jumping the fence for Cheesecake Factory might be a good move. One more chance we decided we had to give if only for entertainment purposes. Out she comes again! Brings checks drops them at the tables and eventually goes back in. At this point 2 other couples have seated themselves. That was our cue. See ya!
This is a long review if you can call it that. It's sad because this venue has so much potential with the beautiful patio, but looses all credibility on service. Awful. The food has always been alright and I'm one to give too many chances but at this point I'm done with this place for awhile.
Perhaps I am bias because I just started working there, but I am in love with this place! The ambiance is my favorite part of Clauddagh. At first you walk in, cozy up next to the enormous fire place, and you feel like you're at hogwarts! Then I would recommend beginning with the corn beef egg rolls, moving on to the dublin chicken, and finishing with the chocolate cake. Â
I've worked in a lot of restaurants, but this is by far my favorite so far. Not only is the food and ambiance wonderful, but the entire staff is pretty awesome. My bosses are the sweetest bosses you could possibly imagine, and because of that, the restaurant moves very smoothly with ease and a positive energy. Most of our customers are regulars and they always seem ecstatic to be there. We have live music, trivia, and even karaoke... last but not least, we have a ton of actual Irish customers that always tell me how authentic the food is... I'm sorry, I guess I have a big fat crush on Claddagh, and once you go there (and order the dublin chicken) you will too!
Stopped here for lunch on a Monday with my mom while visiting Cleveland. It was bitter cold in January but the fish and chips for lunch were great! Hot and fresh and the service was pretty fast too. The chips had some kind of ranch dressing on them. The server told us that the fish was cod, which I expected. My mom LOVED the small portion of bread pudding. Also, Â fabulous on a cold winter's day.
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