Box Seats

Sad that I had to even put one star! Charred fish, charred chicken, nasty calamari, pickles are like mushed up mold. The waitress apologized, and the owner, who looked unclean and stung out, screamed at the top of his lungs in the kitchen at the poor waitress, kicked things around, and in general made a huge a** out of himself. I myself am a waitress and would never want any waitress to be treated that way. And does it make sense to reprimand the waitress? She didn't cook the gross food. All in all, since it re-opened as Box Seats, it's horrible.

The sauce for the buffalo wings is awful.  The wings are ten cents during pats games, but order them plain and well done.  The food is good, but a little overpriced.  Lots of beer on tap.  Service is usually pretty good.  Liquor not fully stocked (no single malt Scotch)

What planet did I land on? So its Monday night and we're near Woonsocket, so I suggest going to Box Seats because I went there once a couple of years ago and it was pretty good.  So we go and I realize something has happened since I've been there last.  

I'll cut to the chase.  My friend's margarita had little, if any, tequila in it.  My friend's Ruben sandwich was made without any of the advertised sauerkraut and was bland and uneventful.  If you've  ever had a really good Ruben sandwich, you know the difference.  My chicken parmesan sandwich was cooked to shoe leather and with only about 3 oz. of chicken in the whole sandwich.  I told the waitress that it was not good and she apologized and was adamant in getting me another.  I said that that wouldn't be necessary and she even offered me a dessert, but I declined.  I actually never send anything back, but this was just that bad it deserved to go back tp where it came from. So the manager comes over to check things out and he says he doesn't want anyone leaving the restaurant without a good meal.  I decline his offer for another chicken parmesan sandwich, and gave him the plate of sandwich and fries to take back.  I said that I would keep the fries and have them and he said he would get me a new plate.  He then comes by giving us a "frequent diner" card and asking us to come back and get points.  He takes my friend's plate and says to me, "I guess you should have eaten his fries".  Weird comment I thought...

So we get the bill and low and behold, the fries that were previously with my chciken parmesan plate costs me $3.99!  I may be out of line, but I would think that any reasonable manager/owner of a restaurant would have comped the french fries!  Needless to say, we won't be back.... ever.