They do seem to be understaffed and the portion size does not seem to be standard. I almost always get the popcorn shrimp in honey bbq and some nights, it feels like a light snack and some nights I don't even need to touch the side. Also, I've gone a couple of times with coworkers for a drink after work and sometimes if I don't ask for my margarita unsalted, most of the salt ends up in the glass instead of around it.
That being said, I enjoy the flavor of the food and I've always had nice servers, even though they rarely seem to have time to stop by the table. The restaurant, itself, seems clean and well kept.
If the portion size were consistent and the bartenders all knew how to properly salt a margarita (so it doesn't end up tasting like sea water), they could easily get 5 stars.
I have been here 3 times. I like it. I have not had a bad experience so far. The service could be better. There wasn't a greeter at the door once I arrived. I understand that it can be a boring job on a slow night but don't make me wait. Right now I am seated on the floor I usually don't sit here as the service is much slower than being at the bar. My waitress came after about six minutes and took my order. My drink came quickly. Overall this place could use a little improvement but not much. The one star reviews posted because they were upset. You get those time to time.
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