Buffalo Wild Wings

BW3 - Nuff said

Came here on a Tuesday for the 40-cent wing deal. The food was how it normally is--greasy, saucy, and hits the spot goood. The nachos were surprisingly good too. True comfort food.
I'm giving this place 2 stars though because of its horrendous service. For a restaurant with so many waiters/waitresses etc, there is an appalling lack of attentiveness to the patrons. It was really busy, but you wouldn't think so by the way that all of the wait staff was congregated around the paystation place.

Our waitress in particular kept taking my friend's full/half full glass of water away for him...and never coming back with a refill hahah. That was more funny than annoying, but the worst part was at the end of our meal when another one of my friends paid the check with her BWW gift card. After the waitress takes our cards away, she comes back and says one of the checks didn't have a card on it (the one with the gift card). Really?! We would just give you back an empty check?! So we tell her that my friend paid with her gift card, so she goes off and comes back like 10 minutes later saying she "checked the cameras and didn't see any gift card being dropped or anything"....mmhmm sure, lady. This wouldn't have been such a big deal, but the gift card had around $30 left on it. Furthermore, the waitress said she could give my friend 50% off the check...so not only does she lose $30 but now she has to pay an extra $6?? LOL ok.

Long story short, our table and the waitress go back and forth until we finally see the manager about 50 minutes after we finish! My friend has a receipt with the standing balance on the gift card, but she can't get a replacement gift card; instead we got coupons for some wings, which was a nice gesture on the part of the manager. I feel for the waitress in that she doesn't want to get in trouble, but lying to us saying the cameras didn't see my friend put a gift card into the check is just sad; take some responsibility for your mistake.

Two days ago with Tuesday special, I ordered a to-go box of wings with mango flavor.  After open the box at home, it seems they did not add  enough flavor sauce on the wings. The wings taste just like thin fried chicken without flavor. Is that the way they want to save money? This place is the worst one out of three locations in Omaha.  Go to the other places not this one.