Jams Bar & Grill

I love Jams!  Great food, great energy, great service, BUT, the decor is getting dated and the men's room smells like a truck stop and you can't lock the door on the shitter. The bathrooms cost Jam's the fifth star from me.

On my most recent visit I had the Jams burger and it might have been the best burger I have ever had!!  My husband jokes that I say that frequently, but this one takes the cake.

I didn't even need the fries or condiments because the melt in your mouth flavors of this burger were so satisfying.  

Previously, we had come here in the winter of 2012  for a date night, and I wasn't blown away with the special I ordered, but they are consistently good for the most part.  

Service can be hit and miss, our lunch was pretty long because it took the server a while to check in on us.

I used to eat here a lot several years back, and I might just have to add it to my regular rotation again!

Great food - lousy service

I am a native of Omaha who now lives in the Denver area.  I love getting back to Omaha so that I can dine at my favorite local restaurants. On my recent visit, I ducked into Jams for lunch.  It was about 11:30 a.m. and the place was bustling.  Upon entering the establishment, I was immediately greeted by a friendly hostess who let me know that there would be a wait for a table.  She told me that I could order lunch at the bar with no wait.

I was dining alone and didn't hesitate to take a seat the bar.  And there I sat, and sat, as the bartender, Server 22, made a point to avoid eye contact with me.  Finally, with no smile, 22 asked me if I wanted lunch.  I affirmed that I did.  He unceremoniously handed me a menu.  I decided what to order.  Then sat, and sat, and sat, while the bartender repeatedly passed by me to straighten glasses along the bar, visited with a coworker, and tended to a myriad of other productive and non-productive missions.

At last, smileless 22 came back to take my order, then delivered it to the kitchen. As I waited for my meal, a couple sat down next to me.  22 greeted them promptly, handed them menus, then recited the specials of the day. (I was not made aware of the specials.) He affirmed their good choices and turned in their orders. It became clear that these folks were regular customers, as one of the waitresses came over and engaged them in friendly conversation stating it was good to see them again.  22 doted on them as my iced tea glass got more and more empty.

22 served my meal and asked me if I needed anything else.  I didn't.  He never checked back with me to ask if my meal was alright.  The meal itself was wonderful and well prepared.  I have always liked the food at Jams. As I ate, I tried to catch 22's eye so that I could request a refill on my tea.  Again, he avoided eye contact and busied himself with various non-urgent tasks.  He finally filled my glass when I was close to being done with my lunch.

When finished with my meal, I set all of my flatware on my plate as a signal that I was done eating.  Then I sat, and sat, and sat.  Again, 22 made an effort to avoid eye-contact even as I tried to get his attention. Tired of waiting and being ignored, I finally put my debit card on the bartop.  Then sat, and sat, and sat.  22 got the hint at last, rang in my order, and processed my payment.  With a forced half-smile he thanked me for coming in.

I suppose that 22 was of the mind that women don't tip as well as men.  With service such as I received that day, he guaranteed that this woman was not going to shower him with a healthy tip.  I tipped according to his level of service.  I guess he just figures that I proved his theory on genders and tipping.