I wanted to give this place half a star. This place is horrible, service is bad and the manager was nasty and rude. The food is nasty and the manager told me I could not add to my order when I got to the window, after tasting the food I'm thinking he did us a favor. Will never go back to this burger king again
Review Source:This was the rudest BK I have ever been too. Â I couldn't really see the menu so I asked them to hold one second and the the voice that came over the intercom said sure but don't take all day. My friend and I decided to add to our order and the cashier went and got her manager who told us sorry but he couldn't do that because it was ten cars behind us when there were only two, we would have pulled to the side walked in anything but he didn't offer us a solution just told us NO so we ended up not purchasing anything. Â I will never go to this BK again you can count on that even if they were giving away something for free...customer service is just as important as Food Quality!
Review Source:The service at this place is SLOW. Â That's just it. Â SLOW. Â Not only did we wait 12 minutes for our food to served, the food wasn't good. Â It tasted like someone ran over my sausage sandwich with their car. Â Yuck. Â
The coffee used to be good. Â Now they use Seatlle's Best. Â That's great for Seattle's Best but their coffee used to taste better than that. Â It used to have a strong 'coffee' taste to it, now it's just watered down. Â Not good.
The coffee has a totally different taste than it used to and I like it the old way. Â
Not all Burger King's are like this. Â Most of the ones I've been are slow BUT the food is delicious. Â Not at this one. Â Avoid it if you can.
"May I take your order?"
"Hi, I'd like one large order of hashbrowns, please."
"Will that complete your order?"
"Yes."
"That will be $20.82."
"Oh, I think you added my hashbrowns to the last customer's order. Â I just ordered hashbrowns."
"Okay, that will be $1.69 plus tax, please pull up."
The drive way for this Burger King, it so happens, is closed by a fence, so there's no way to get out unless you can convince the line of cars behind you to back out one by one, starting from the end. Â I wait sixteen minutes, and suddenly there's a man at my window.
"What's the problem?"
"Huh?"
"You seem like you have a problem."
"Oh, I'm just pissed Burger King is taking so long for hashbrowns."
"Oh, see, I thought you had a problem with me."
"Uh, no."
"I saw you tapping your dashboard, and I wasn't sure if you were going with the music or if you were angry."
"I was bopping to the music for a little while, then I got impatient. Â But not with you."
"All right. Â See, I thought you was getting angry at me, while I was waiting for the bus. Â Be careful around this neighborhood. Â People will get the wrong idea."
"This is my neighborhood."
"You from Chicago?"
"I live in the Southside."
"Oh, you mean Hyde Park."
"No, I mean the southside. Â Right around the corner."
"Where?"
"Over between [insert street] and [insert street.]
"Really? Â Which building?"
"I'm not telling you where I live."
"I was just trying to be helpful, is all. Â Better be careful around here."
"All right, thanks."
Another ten minutes pass. Â Driver of the car in front of me is yelling at cashier. Â Several exchanges of money take place.
Finally, I pull up.
"I am SO sorry for the problem. Â I gave your hashbrowns to that guy ahead of you. Â It'll be just a moment.
Five minutes pass.
"So what exactly is the problem?"
"Oh, it's nothing, we just need to get the fryer started again."
"Okay. Â May I pay while I'm waiting."
"Sure. Â That will be $20.82."
"Uh, I just ordered hashbrowns."
"Right, and we're working on the rest of your order."
"Just hashbrowns!"
*incredulous smile*
"One moment. Â All right, $1.87."
*five minutes later*
"All right! Â Here you go. Â Enjoy!"
My hashbrowns were, of  course, stone cold and stale.
All junk food places should be like this. Â I'd be skinny.