Chili's Grill & Bar

Reviews & Tips

• 0

  I'm not sure if the management has changed, but this place is starting to do a 360! Service used to be HORRIABLE and food was just as bad. I stopped going for a few years and recently returned because i didn't feel like going to the Valpo Chili's that night. To my suprise, service was great and so was the food! I hope it keeps this up!

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  Posted on 09.26.12 Lynn S.

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  The food was great: fresh guacamole, fajitas, great chips, and a fresh lime margarita.
  
  Sadly I left my favorite wool hat there, but called back about it within an hour.  They found my hat in the booth and promised to hold it until I returned next weekend.  
  
  We went out of our way to stop back to pickup the hat as they promised to hold it for us.  Oddly and frustratingly, they lost the hat even though it was supposed to be locked in the managers desk with my name on it.
  
  Great food but poor customer service/management.  Kudos to Brett for searching for my hat and to Mike (our waiter ) for hopefully putting it in the manager's desk.  Three lost stars for whoever allowed my hat to be stolen from the manager's desk.

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  Posted on 12.29.10 Anthony S.

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