This is a relatively new business, and I always like to give small/independent companies a chance. Â However, after hearing how the owner/manager talks to the staff, not caring what the customers hear, I won't go back in again. Â I don't care to hear profanities and yelling when I am patronizing a business. Â Hearing staff be verbally abused really makes you lose your appetite. Â Human resources training is sorely needed here. Â How can the owner participate in this and allow it to go on in front of customers?
Review Source:The best wings I have found in the Reading area. Wide selection of flavors, crispy and consistantly good. Decent salads and meat-packed heavy subs on good rolls. The fries and covered-french-fry platters are a bit much, but still fresh and tasty.
I have only eaten there a couple of times. The service is quick although border-line rude at times. Working in the area, my business gets the food delivered quite a bit, and this is my main problem with the business. It's a busy restaurant and often IMPOSSIBLE to get through to them on the phone. Conservatively, they have lost out on a dozen orders in the last two months because there is either no answer, 30-45 minutes straight of a busy signal, or if they do answer, the hold times can easily pass 15 minutes (with the phone just resting on the counter). The owners should fix this phone delivery system and likely triple their income!
Damn good wings when you can get them!