This is a relatively new business, and I always like to give small/independent companies a chance. Â However, after hearing how the owner/manager talks to the staff, not caring what the customers hear, I won't go back in again. Â I don't care to hear profanities and yelling when I am patronizing a business. Â Hearing staff be verbally abused really makes you lose your appetite. Â Human resources training is sorely needed here. Â How can the owner participate in this and allow it to go on in front of customers?
Review Source:The best wings I have found in the Reading area. Wide selection of flavors, crispy and consistantly good. Decent salads and meat-packed heavy subs on good rolls. The fries and covered-french-fry platters are a bit much, but still fresh and tasty.
I have only eaten there a couple of times. The service is quick although border-line rude at times. Working in the area, my business gets the food delivered quite a bit, and this is my main problem with the business. It's a busy restaurant and often IMPOSSIBLE to get through to them on the phone. Conservatively, they have lost out on a dozen orders in the last two months because there is either no answer, 30-45 minutes straight of a busy signal, or if they do answer, the hold times can easily pass 15 minutes (with the phone just resting on the counter). The owners should fix this phone delivery system and likely triple their income!
Damn good wings when you can get them!
The food is good, but this is by far the rudest staff I have ever encountered. Â The woman behind the counter throws your stuff at you, doesnt say hi and there was a lot of yelling behind the counter when someone came in to complain their food was cold. Â
Service is part of the sell, so I will not be dining there any more after I saw how rude the staff was.
If you're looking for some heavy-duty junk food in a casual and comfortable atmosphere - this is the place. The service is nice and attentive, the food is affordable (and the portions are huge), and the food definitely does it's job of fulfilling you with junky-deliciousness. I tried the BRFF (bacon ranch French fries), the Hog Wild sub (complete with ham, bacon, onions, mayo, cheese, and pierogi), and the parmesian peppercorn wings. I also had to try the "brutal" hot wings as well, and it definitely cleared my sinuses. If you're in the neighborhood and you're super hungry, try this place.
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