I used to come here a lot more often a year back, probably once every month.
Now, I come here only for my buddies birthday, like once every 2-3 months. Why? because their song choices are not updated as often, the restroom isn't as clean as other KTV places.
I give 3 stars only because it's close to where I live and the people who work there seem nice to me and my friends most of the time.
I do suggest they turn their AC higher though as it gets warmer pretty quickily.