Had a horrible time at Frogger's Oviedo on Saturday night, 3/2. Myself, my wife, and 3 friends had waitress, "Char". We wanted some wings for an appetizer and also wanted dinner on top of that. We told Char we wanted to split the 20 count wing order 4 ways with different sauces and cooking choices. She did NOT tell us it would be $10 more to ask for different sauces and cooking choices, which she definitely should have. But back to the beginning. So, we order the wings for our appetizer and we also ordered our meals which we explicitly told her we wanted AFTER the appetizers. About 15 minutes later she plops down our dinner orders and just says "Oh, the kitchen didn't get your wing appetizer orders, so here's your dinners." And then she walked away. Needless to say we weren't happy at all. We ordered wings for our appetizers BEFORE our meals and that's what we wanted. Char summoned the manager, "Jamie", he came over and offered to box up our meals so we could take them home and then just wait for the wing appetizers. This is not what we ordered or what we wanted. We wanted what we ordered, in the order we requested it. He refused to just bring the wings and then our meals as we ordered. VERY UNPROFESSIONAL AND UNACCEPTABLE. We had planned on leisurely enjoying our appetizers then our meals and continue there with darts and pool, enjoying cocktails all the while. VERY POOR SERVICE AND WE WON'T BE BACK.
Review Source: