Good Times Burgers & Frozen Custard

Okay so to be fair, the guy is friendly and he gets the order right.  BUT, this is the third time I have gone there and it takes him 5-10 minutes for EACH car.  I just went tonight at 5:00 pm, that is peak dinner time.  WHY is the management of this store not staffing up the store to make orders quicker than that?  Come on, the food is decent but not worth waiting that long for.  Management, get your act together.

My basis for comparison and making that statement is 2 other Good Times I have been too, one of them in DTC.  They don't take anywhere near that long.  Maybe 2 minutes tops, but usually faster than that.

Horrible customer service! I waited over 5 mIn to place my order, which I never got to; frustrated, I asked the guy if I should come back tomorrow to place my order and he said yeah, come back tomorrow! Wow that's great service for you! Angered, I pulled up to the window and ask for the manager, which he tells me he's the manager. I don't believe him because in 3 years of patronizing this fast food joint, this is the first time I see him.  So I ask for a number so I can vent my hungry frustration and a name. He tells me he's the owner (Akim I think) and tells me to go away! All I wanted to do was grab a bite to eat and feed my daughter! This is what I get. So long story short, bad service; and from the sounds of other reviews, bad food. Better places up the street on Mississippi and chambers. Jack in the box and Wendy's. Better food and definitely better service! I never got any food that night, but I know they'll NEVER get any money from me ever again!