Hogan's Great Sandwiches

This is not the easiest place to find. The sandwiches are very big compared to back home. As for the sandwich it was good but nothing special. I found the pickles to be very sour. One thing I found very odd was my daughter got the grill cheese sandwich and they to not have any ketchup in the place....Really!!! An okay place.

This is an update, I had previously given them 4 stars, they lost a star for me and will keep losing if they keep the shenanigans up.

I still love this place, but the customer service is lacking. The food is inconsistent. We have realized that if you personally go in there and order at the counter your sandwiches will more than likely be made exactly as you want them to be. If you order on the phone? You are taking a huge giant chance your order will be messed up.

Last night, I ordered over the phone for my husband to pick it up. I am not sure who takes the orders on the phone, but it always sounds like its back in the bar area, because its loud. She answered the phone a nonchalant "hello" and then realized she was at work? apologized and took my order. I had to repeat it several times because she couldnt hear me, It seemed like she was writing it down and she repeated back to me what I wanted. 12 inch #3 (ham and salami) cold on white all the way extra meat and cheese  and a  12 inch #14 (roast beef) cold on white all the way extra meat and cheese (swiss) extra sweet peppers. Easy enough, but she seemed to get lost in it, and I had to repeat it at least twice. I even said "They are both the same prep, except the #14 has extra sweet peppers"

Husband brings home and My #14 has bread, extra meat, a slice of cheese, some sweet peppers (barely) and nothing else, not even mayo or mustard. Dry as the sahara bread.. what the fuck? again, they screw up a phone order again? this is the 5th or 6th time, and for some reason its always mine, and I dont know if its because I always order mine second and by the time she gets to writing mine she is tired? Im not sure.

Called them, of course, and she answers the phone like she doesnt want to be living at all, much less have a job. I tell her the order is wrong, and why, and she tells me "oh you got someone elses order bring it back and we will make you another one" BS, cause the guy making the sandwich admitted all she wrote was #14 swiss, extra meat and sweet peppers....thats why it only had those things on there.

It was remade correctly (but same dry bread phenomena), and picked up (no refund!). I am frustrated beyond belief cause I LOVE Hogans, when they are on, when they are off? I want to bomb that shelter.

So lesson is? person to person a-ok. on the phone? not so much

My oldest son is attending college in Gainesville and I was in town on business so he took me here for a late dinner after some serious partying.  He and his roommates absolutely love this place and frequent the bar in the back.  I've had better but it was good.  They have a huge selection of sandwiches but my son ordered for me.  I think it was the #12 pastrami / corned beef sub.  It was a bit over the top.  Very huge and I couldn't finish it.  My main complaint is the place doesn't take credit cards.  I usually avoid places that take analog money but I went along with my son anyway.  He raved about it and tried to get me to go last time I was in town, so I relented.  I have no regrets and would likely try it again if I stop by a museum first to pick up filthy cash.  My mother came in town to visit as well and she ended up going to the sushi place next door and raved about it.