I arrived at the Roswell location. I have been a customer for over 7 years. I had not been back for a while due to work schedule. I always enjoyed the staff especially the managers Monzell and Doug. The girls are always the nicest. They were always great and accommodating. They last few weeks I have been coming in regularly to watch the Yankees that are in the heat of a penant race. Ana at the bar that has been great over the years put on the Yankee game. Before she did, she asked the other patrons at the bar if anyone was watching what was on. When everyone said no, she changed it for me.
When the game was on Sean the manager came over and changed it. He walked away before I had a chance to tell him that I was watching the game. I asked Anna if I could have it switched back. When Ana told him that I was watching it a rude customer asked who wanted the Yankee game as though he was to decide what I would watch. He may not have decided what I would watch, but where I would watch it. Sean switched my game to a wall tv across the way. Â Without any concern for me, a paying customer.
The sad part is that there were only 6 people at the bar and 2 big screen tvs. His comment was "You can't please everyone"
What made it worse was his attitude. Now I know why this place is empty with that type of managment.
Hey, I'm a single guy but that's not why I give 'em four stars. Had the fish-n-chips which consists of four fried tilapia fillets, curly fries, and coleslaw. The fillets were hot, crispy, and lightly battered...like tempura battered. The fries were fries, hot and salted just right. The coleslaw was creamy just like I like it. I tell ya I enjoyed every bit of that dinner. My only complaint is the coleslaw should come in a side dish and not on the paper that covers the food tray. The atmosphere was as expected: a little louder due to the game and full of mostly guys. The Hooters girls are okay but mine was exceptional as in good conversationalist and not over the top with make-up. I hate too much make-up, especially fake eyelashes....which she did not wear. Â I enjoyed talking to her. I told her if the fish and chips were not good I would write my congressman. She laughed, covered her name tag and told me her name was Bruce (lol.) Will I return, yes, in a month or so. I am not gaga over women too much younger than myself. They're cute but they're like kids to me although they're not. If Hooters wants to target guys like me then come up with a similar format but employ waitresses forty and over, not so skimpily clad and I'm there ... about once a month (lol.)
Review Source:My first visit here was average since I tried the shrimp po boy sandwich (fairly good--and yes, it does come with fries). As for my second visit, eh. I tried the sliders (half burger, half buffalo chicken). When I came here again with my coworkers for lunch, the food we all ordered seemed very greasy (even a turkey sandwich had grease all over it).
The prices at Hooters in general was fair. I'd rather to elsewhere for the amount of money I'm paying. The nachos here was HUGE if you're hungry. The lemonades were decent (liked the free refills). :)
Other than these semi-helpful tidbits, the rave about coming to a Hooters for the first time isn't all worth it. As one of my guy coworkers had put it, "You come for the scenery."
20 years coming to this location and it runs in cycles. The current cycle is incompetent management that knows nothing about customer service. Where does Hooters get these managers? I am sad to say that this location is on a downward trend, across the board.. Food quality, waitresses and management. Perhaps it will improve, but now... I give it POOR grades.
Over 20+ TV's but not one with clear reception? I asked the manager if they had HD signal and receivers for the HD TV's and all he said was,..."sometimes I put on the channel and it doesn't work...". HUH? Are you kidding me? Last I checked Hooters still relied on guys mostly who drink and watch sports on the TV's. It's not Olive Garden with the family...it's T&A and sports.
As they say...YMMV (your mileage may vary)...good luck
The service here irks me because it could be so much better. The girls all have regular Customers and it becomes very obvious within about 15 minutes of entering the restaurant. Service for non-regulars tends to suffer as they loiter about at tables with their regulars instead of efficiently taking care of other tables. You aren't snobbed, just highly ignored while they whimsically play at work. Wouldn't be an issue if they at least checked in once or twice and didnt consistently miss refills on drinks or have clients waving to flag them down.
Food here is consistently good with tons of traditional events and specials to match the sports. Large outdoor patio (covered in cold months) down the length of the restaurants gives smokers a nice place to do what they do too.
Was renovated a few years back to open up the place and was done very well. Plenty of televisions and they always change the game to a particular team if you like.
Only thing missing is that traditional "Hooters" service compared to other locations.
This is very close to my home base and I pop in now and then for wings and beer. You know what Hooters is - at this particular location I find it to be clean and the service above average. The staff looks like they try hard and hustle to do a good job. This location better managed then most. Hmmm....beer....wait for it.....hmmm....cheap beer....even better, no?
Review Source:Its up, its down, right now - its up. (wait, I mean the star-count)
I have one of those "burger-friends"; you know, that dude who eats only the most normal American standard-ass foods and never steps a toe outside the box. Â That dude.
Anyways, this brings me to this Hooters fairly regularly, as it has standard-ass America food.
I've had varying experiences here in terms of food and service quality... but my last experience was excellent. Â The waitress handled everything quickly and the standard-ass American food was very good. Â They've recent made an effort to use more fresh and less frozen items (especially the burgers) and the new Habanero wing sauce is actually quite excellent.
Also, this being a Hooters review, I must say they do a good job at following the Hooters hiring guidelines.
Since we live in the neighborhood we have been going to this Hooter's for years...I mean like over 10 at least. For the most part, their wings are delicious...try the grilled Daytona wings! Wonderful. Spicy Garlic and Garlic Parmesan two more wing delights. Of course you can go with the old favorites, hot, and 3 mile island! Burgers are nice size and their curly fries are always a winner. The girls are very friendly and we have seen couples, and families at this location. I don't find that they tend to "serve" only the regulars or ignore women. In fact they address me first at the table always and take my order before my husband's. And as women, we love to talk about bling and fashion. : ) the girls do tend to have a large turnaround. Don't see the same faces more than 6 months at this place. Don't know if they pay is too low and the work hours too long. Thursday nights is Trivia night. You can win Hooter gift cards. Does bring in the crowds. They have a full service bar in the back...but I do find the liquor drinks not to be as potent as other places. If you stick to fresh draft beer you will be fine.
Review Source:On the fabulous summer road trip of 2011, this won't be the last time I dine at a Hooters, but I doubt any future locations will be as interesting as this one. Coming from Miami, any Hooters that I have been to has always been really big, commercial, and actually filled with families... The ladies are regular-looking, and it's kind of like being at any other sports bar...
This one, however, is like the Hooters prototype. It's on the corner end of a strip mall, and I can say that when I lived in the ATL I probably drove by it a million times. Today, we decided to stop in.
Have you ever seen a movie where the "foreign looking individual" walks in and suddenly you hear that distinct sound of a record skipping, scratching and the music stops? That's what I felt. I was literally the ONLY woman in the place not in uniform. All dudes. All hammered.
So, we went up to the bar and sat down. Our bartender looked as though she could have stepped out of the Hooters calendar (which in fairness is probably how it should be.) Beautiful lady, very fit and very blonde. Also very nice and attentive.
We ordered our drinks and just people watched for a bit. An old man to my right kept ordering shots of "Grandma" (Grand Marnier) which I thought was the most distasteful part of the evening.
All the sudden, a very worried looking manager appeared from the kitchen. An older woman, she scanned the crowd, and I know she looked over at me. I'm quite convinced she thought I was a secret shopper because I might have been the first woman to ever sit at that bar!
Anyway, she came over to us TWICE to ask how everything was. She even grabbed a napkin and picked up a half-eaten pickle that someone had dropped earlier in the evening directly under my chair. Now that is service! Although... I didn't see her approach ANYONE else. So, here I am... the Hooters Narc.
The food is awesome. Obviously. The reason to go to Hooters is because it's extremely consistent from one location to another. We enjoyed wings, fries and tater tots. If someone wants to dispute the quality of their Chicken Caesar, so be it. Guess what? Don't go to Hooters if you are looking for a Chicken Caesar.
After sipping a few cocktails, it was necessary for me to visit the ladies room. I only mention this because in the restroom was a vending machine that sold... HOOTERS pantyhose!!! How fun is that! I swear if I had walked into the restroom with $4, I totally would have bought them.
So, lastly, we were finishing up, and our lovely bartender said to me, "I know this sounds really weird, but thank you for being nice to me. Most of the time when couples come in, the women are total bitches."
Wow. That shows you the state of the world. Women are their own worst enemies.
So, good wings, good drinks, good service - and a good lesson that people are people... if you want to be treated well, be nice. (Or look like a secret shopper.) :-)
I frequent this Hooters occasionally for UFC fights. I have never had a problem getting a seat/table. They don't pressure you to spend a ton of bread or order crazy amounts of wings or anything. It is nice that they just accept the fact that people don't always come to Hooters for the food. This is a pretty decent Hooters so why not give it a try on fight night.
Review Source:Up until recently, I've never even thought of eating at a Hooters, however, since it's on the way home, I can certainly drink a couple to quit playing in traffice for a while.
There is nothing more annoying to me than bad service! Â Not only was the service horrible, but most of the girls tended on their regulars rather than even offering to serve me or even greet me. Â If that were not bad enough, the manager on duty was huddled around chatting with them rather than actually making them work.
I get the idea of Hooters, don't get me wrong; Â attractive girls wearing little shorts with nice, well um, hooters. Â The only downfall to this particular location is that the girls not only had attitudes, they were not all that attractive. Â If you'd like a quick beer to get out of traffic, ok. Â If, however, you're looking for attractive women who are polite, run away!
Just my two cents...
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