Kenekes Panaluu Grill

Man, do I really want to write a bad review?? No, I really don't but we really had a bad experience here at Kenekes. Our rental house landlord gave us a highly talked up review of the place and so we went to check them out for lunch one day. Kenekes is about the only place to grab a bite to eat in the area.
Before I get to the worst part, let me butter up the place a little bit first. The grounds are very beautiful and with the lush green mountains right behind you, how can you go wrong by sitting out back and soaking in the sights. Also out back there are a few goats fenced in and on occasion you'll hear them voice their opinion lol. You'll see roaming hens, their babies and Mr Rooster.
Parking right out front on the pot holed gravel/dirt is fine however if you get a sudden down poor and you've parked right over a pothole....well your screwed!

So we walked on in and noticed plenty of folks eating and their food looked simple and good. We placed our order. Very pleasant service and very friendly lady at register. Once we filled up our drinks we told lady at register that we'd be sitting out back on patio. I had to grab the waitress to have her wipe off the outside table or if she could give me a towel, I'd do it. No worries. So after about 20 minutes I noticed a few others coming to sit outside as well. They got their food before us! WTF?! I was a bit concerned and got up and said something to the lady that was waiting tables and bringing the other patrons their meals. I mentioned we'd been there for 35 minuted at this point and asked about our food. She had said 'oh its coming up, and I'll bring it right out to you'. Ooookay..... literally  50 minutes later and seeing countless folks come, eat and go, my Hubby and I went up to the order window and asked about our food. They couldn't find our tag and they thought they had found it but it was another "Doug", not us. They had said that they'd retake our order and make it right then. They apologized and stuff and they tried to blame it on the new cook or something. Either way, we asked for our money back, which they gladly refunded.
I was a little shocked with the feeling that this happened quite often as the waitress lady seemed to be a bit rude when she came to see what the problem was. She almost immediately offered our money back and not to make our order. Its like they just wanted to get us out and not make us happy.

If this place could concentrate on more of a professional ticket service, maybe they wouldn't misplace the food ticket?? Oh and maybe another waitress too.

Oh and if you don't mind seeing the different Bible criptures written all over the inside walls then do walk in and order.

Service was lousy. Lady had a bad attitude. Don't get the burgers.