This restaurant offers upscale dining where it is desperately needed.. The Blackened Mahi was better than I had a week earlier in Destin, FL, or anywhere else for that matter. Â The Tiramisu was decadently rich and delicious. Â While not listed on the menu currently, they will also make fettuccine alfredo that is some of the best I've ever had. Â Don't go looking for the 99 cent menu. Â This is quality food and worth the money.
Review Source:Pretty fancy decor. Â Good service, but the food just isn't quite up to par. Â I had the spinach cream, pancetta pasta, which was okay, but just didn't have enough seasoning for my taste. Â The wine list also was not terribly impressive, as it included Sutter Home. Â It was definitely fancy for Rome though, and the staff was very helpful and attentive. Â The bread was excellent as well. Â I would just recommend more flavorful dishes. Â It is trying so hard to be a fine dining refuge in Rome, but the quality just isn't there yet.
Review Source:Went here for a work dinner with a large group of people so they did the dinner buffet style. It was a beautiful location but the food was really not good. They offered salads, and then a chicken marsala breast with a mushroom marsala sauce and a pasta dish with a tomato sauce. What was odd was they didn't offer a plain pasta to pair with the marsala breast but instead had roasted potatoes (the only really flavorful dish) and steamed veggies. I was really very disappointed with the food, and we were not provided with water pitchers at our tables but were dependent upon the waitstaff to refill our glasses which only happened once in the several hours we were there.
I even tried to flag down the waiters several times to try and get some more water as people were presenting and they never even came all the way back in to the room. That irked me.
The dessert options were an over-sweet cannoli and these three tiny tarts made of a fruit paste which were not very appetizing.
Based on this experience I'm not sure I'd ever go there on my own.
Certainly a 2 or 3 star location. Â I'll go with 2... So, let's break it down:
Food: 4 star, most certainly. Â A menu that is not too overwhelming and dishes that satisfy. Â The scallop appetizer was excellent, veal was great, snapper was great, crab meat pasta was horrible, but then redemption came with an excellent cannoli for desert. Â Nice work.
Drinks: 3 stars... a relatively straightforward wine selection partnered with a weak beer selection does not really give them much plus or minus there. Â I did find it strange when the place turned into a bar with a live band at 10pm, and yet their beer selection lacked... may have been the service... ah, yes...
Service: 0 stars... Â I felt for our server. Â A bit of a bumbling and goofy guy, but he was giving it his best. Â A couple points to improve on: bring bread quickly, don't say the specials while you pour water unless you can do both gracefully (hint: you cannot), speed up on clearing the table, know your beer/wine selection, be honest when you don't know something, stop lying that there is a manager available when there clearly is not, and finally each time you go back to the kitchen, wipe the sweat off your face before you come back out. Â That should get you to 1 or 2 stars. Â The main reason this place failed on service was the return of a dish that tasted horrible (see "crab meat pasta"), an utter lie that a manager would come talk to us about it, and then the absurd request that we pay for the dish at the end. Â Listen kid, I saw you talking with the rest of your wait staff about the situation, but do what you know is right, and not what the people around you tell you to do... and you'll get into the 3 star category quickly. Â For now, you and your fake manager can take 0 stars in this category.
Ambiance: 1 star... This place is quite casual. Â In fact, there were a bunch of folks from a tennis league there that evening that hadn't changed from the court... yes, it is that casual. Â Flip flops and a tank top would probably fly (if that's the way you fly), but otherwise, you can keep it to jeans and not feel out of place at all. Â The interior is badly in need of an update, and overall the place seems to be a great candidate for "Restaurant Impossible" or some other makeover show.
There you have it... 4 categories, 8 total points... 2 star place. Â Get your customer service in order and a bit of a makeover and that old "la scala" magic can come right back. Â For now... skip it.
This is really your only upscale dining option in Rome, but it is lovely. On a street where the bars and restaurants change names every 6 months, La Scala has stayed around because it offers something sorely lacking on Rome-an adult dining option. Plus, after you're done being classy you can walk 20 feet to the bar and drink, smoke (after dining hours only) and enjoy local tunes.
I've had so many awful dining experiences in Rome that I'll gladly pay extra to know I'm getting a meal that isn't frozen, fried, and made by a 14 yr old. If you're taking out parents, an employer, etc., I highly recommend just dropping the extra dough and relaxing to some Vivaldi in the dining room rather than risking hair-in-your-food catastrophe elsewhere.
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