If you don't want to read the drawn out version, the short of it is that the service is terrible and the manager is incredibly rude. I'd avoid this place, especially if you're hoping to use a coupon.
We live right up the street from here and have tried it out a few times. Both were a complete disappointment. I won't comment on the food, because we never ordered any, or the drinks because they were more or less fine- but the service is horrible. The first night we chalked it up to a fluke. We went in on a Wednesday and ordered a few drinks. The bartender sort of looked down his nose at us and as soon as we ordered disappeared (even though we were the only patrons at the bar). Sunday night was St. Patrick's, so of course we celebrated in the stereotypical American fashion. They actually weren't incredibly busy by the time we got in but the treatment we received by the manager was the worst experience I've ever had. My friend was attempting to use a coupon that had two possible drinks listed. We showed the bartender the coupon and she ordered the first option. After 15 minutes, she comes back to say they're out of one of the ingredients. My friend proceeds to order the second option on the coupon. Another drawn out wait, and finally they produce it. After she pays we realize they charged her without actually using the coupon. We say something to the bartender who tells us "well that's how it is in the computer so I don't know what to tell you". We tell her we'd shown it to her before our order so she said she'd get the manager. Again, at least a ten minute wait. I really am not exaggerating the time periods here, we had two other friends waiting at a table for us as well. The manager shows up and looks at her coupon, then dismisses it completely with "well it's St. Patrick's Day". There was no mention on the coupon about excluding holidays. She proceeded to get extremely irritated with us and huffed and puffed and then snapped that she'd refund the money and shoved it across the bar at my friend. Both of us have worked in service jobs before, and in any other similar situation I can't imagine if you had to wait so long and found out they were out of an ingredient for the original drink you wanted, and then out of green dye for a beer (on St. Patrick's Day!), and then waiting for an extended period of time to speak to a manager, the drink wouldn't have been comped or at least discounted already. The rudeness of both the manager and the bartender were ridiculous, and we will not be returning.
I have eaten at Lynagh's several times over the past few years, and I've been pretty unimpressed with the food. The burgers are pretty good, with a few gimmicky toppings that make them a little more interesting. They have fairly-priced beer, which is the main attraction, along with a few decent bands/artists on occasion.
The biggest problem with this place is that they have no fries. The chips aren't even house made...they're just ruffled chips from a bag. They taste generic. I eat gluten free, now, and my only option now is a salad--which is fine, in theory. But I paid $10 for a bowl of iceberg lettuce, a few pieces of tomato, three slices of cucumber, and a few pieces of green pepper, topped with a sad and overcooked piece of sliced grilled chicken.
It's nice that they're locally owned.
I ended up here after TNL downtown on a thursday with my friend, we heard there was live team trivia on these nights as well. We arrived right before 8pm. This place has a private parking lot, but the spaces are so narrow, i literally had to climb from my driver's side to the passenger side just to get out, and i have a 2 dr coupe car. Okay, enough said..don't get me started on backing out. What a pain. The place started filling up for trivia, i had a well drink and my friend had a white russian. Mine was $3.75 and hers was 6.25, a bit pricey considering I can go a mile down the road and get those for 3 &5 bucks. I had a burger, and thats pretty much all the menu has, don't expect to get an appetizer, i was really disappointed there were no nachos, yet chips and cheese, nothing special. The burger, however, was good, comes with chips though. Here's what you're looking at for 2 well drinks, 1 white russian, a soda, 2 burgers, and chip & cheese, $40 (not including gratuity.) The trivia was fun, the service was good, and the atmosphere is okay. Sorry, but I like Shamrock's better.
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