McDonald's Restaurants

Lol at the only other review..the only reason I'm reviewing this place is because I've lived 2 blocks away from it for 20 years..
The way it used to be: Go in early, hi, how are you? Can I take your order? with a big smile on their face..
Now: ______________________________________________ya?
Lol..ok not all the time but people here are so dry..they don't smile, say hi, how are you..and if they say, have a nice day it sounds like someone's holding a gun to their head...Like I always say, if you don't want to do your job..someone else will..people who can't provide a good level of customer service don't deserve a job..even if it's at McDonalds! It's 8 hours of work, and it's just not that hard...get over it!
I really don't eat much McDonalds...maybe once every few months..but when I do, ya I bypass this place and head over to NW Indiana..or the East Side...even though I live right here..
Sunday mornings forget it..damn House of Hope people line up the drive through out to 115th st...I can never get my coffee on my way to work...hopeless
Ugh but a little customer service training would be nice..I know I shouldn't expect much...but damn.

This is my only 3 star review I think I may ever leave. The experience I had here was quite phenomenal, and I would assume most people would have left 1 star, but since I left this Mcdonald's with such amazement, I will not leave it 1 star, but three. This place is A-OK...

Here we go....

So, I pulled up to the drive thru of this Mcdonalds one summer afternoon, and sat at the Drive thru for a couple of seconds. Then about a minute....Nothing. Well, thats fine I thought, the employees are probably being lazy on a hot summer afternoon. I'll cut them some slack, its Mcdonalds. Then I heard some fast-food type beeps and frying sounds. They were coming from the little speaker. The other end....WAS LISTENING. I hesitated, then began to place an order, testing to see if my hypothesis was correct. What I had ordered appeared on the little LED screen. INCREDIBLE. I placed the order, a total came up. Not a word had come out of the box, only sounds.

I slowly....carefully pulled up to the first window. The total appeared again on another LED screen. The employee's hand was outstretched. I gave her money. She gave me change and hurriedly shoved my order at me. NOT A WORD WAS SAID. The order was correct, and everything was fine. I straightened my head, stared blankly, and proceeded to pull out of the drive thru, unable to comprehend the madness that had just happened.

After the numbness in my brain went away, I realized this was for the better. It is extremely hard to communicate with people at Mcdonalds. I'm just saying, there's something lost from box to headset. This Mcdonalds, though, has achieved some sort of fast food drive thru nirvana.... And I am enlightened.