Metro Cafe Diner

Bad service, bad food, in what could be a nice location and building for a dinner. This place made me sad. Go elsewhere.

They have the best pancakes.  On Sundays, I think, they have live music which makes for a chill Sunday brunch.

I have to give this a single star because we had such  a terrible experience here, one that I haven't had in a long while dining out.  OK, it's a "diner", expect mediocrity, but the server  -- poor thing -- was either triple-sat and in the weeds with NO backup help, -- I blame management for this --  AND or the kitchen was sub-staffed.  With only two servers on a Saturday night, trouble was bound to occur.

The food was all wrong, none of the orders were right --even if it WAS what we ordered, it was presented terribly; an app was completely missed.  We were patient to allow her to refocus and fix the problems but instead she failed to prioritize, left us hanging in dismay.  She obviously left food under the lamp so what we DID get was dried out and nasty.
 
As people who have all worked in the food industry, -- I admit I was a terrible waiter -- we understand that she dropped some plates and (cut her finger, so the doorman said) and fell behind;  basically it would have been solvable if she just STOPPED, regrouped and listened instead of putting on this fake table-side disposition and at least asked for HELP.

One of us finally went to the host/ manager man who offered comp desserts which we thought was kind of insulting when we hadn't even received the food we ordered.
He eventually comped the check and we left unfinished and very pissed.

Disaster.
I would return to the Metro as it is nice inside and what I saw others eating, the food looked good, but some retraining is definitely needed to all staff.