Papa Murphy's

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  I visit this location at least once a week.  Great pizza, fantastic staff, and good deals during the week.

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  Posted on 08.24.13 Scott I.

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  Although they did have coupon issues in the beginning. This is by far the friendliest Papa Murphy's I have ever ever dealt with. The Thai chicken delite is amazing. The salads are fresh and enormous. We pick up pizza from there at least once a week, truly a treat every time.

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  Posted on 07.06.13 Darci M.

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  Looks like more of this restaurant's customers need to write reviews to get the 'real' word out there.  I've shopped at this location almost every Saturday since they've been open and haven't had a negative experience, yet; and, I'm not easy to please on several levels.  Every pizza I've purchased has been excellent; and, I've bought almost every one on the menu.  So far my favorite is the all meat stuffed.  Really enjoy watching my order being made; a big fan of the umlimited jalapenos.

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  Posted on 04.25.13 Joe M.

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  Mustang sucks.  There, I said it.
  
  Sorry Mustang, but the number of reviews I've had to give businesses that I KNOW, from personal experience, are better elsewhere makes the conclusion inevitable.  
  
  Papa Murphy's in Mustang gets two stars, which Yelp says means "Meh, I've experienced better".  I sure have...at Papa Murphy's!
  
  So what is my problem you ask?  The Papa Murphy's in question was in Austin.  I used to get pies there all the time, using their coupons, which typically say "limit 3" on them.  Have a coupon for a $10 pie?  You can get up to three at that price, with each coupon.  Up to three means you can get one for $10, two for $20, or three for $30.  Want a fourth pie?  Full price.  That's the way their coupons have worked for years.
  
  Except in Mustang.  Phoned in the order, told them I wanted three pies (ordering for a crowd today), told them about the coupon.  Nobody said anything at that time.  I get there, I'm told one pizza per coupon.  I point out that the coupon says limit 3.  He calls the manager over, the manager says one pizza per coupon.  I again point out that the coupon says limit 3.  He (wisely if you ask me) decides he'll honor the offer as listed, but one wonders if this was only because I phoned in the order and he was about to be told fine, just keep them then.  I never had this problem in Austin.  Never.  Not once.  I'm willing to chalk it up to them being a fairly new store, but really they're not THAT new, they should have run into this scenario before.  To their credit they did indeed honor the offer, but one shouldn't have to fight a company to get them to honor their own offers.
  
  Come on Mustang, step it up.  This is getting ridiculous.
  
  ***EDIT:  I am pleased to change my review to four stars.  One additional star for responding to my issue so quickly, and another star for explaining that it yes indeed was just a miscommunication, and they will be reviewing the policy with all the staff.  You get another half star for the pizza being so darn good, that makes it 4.5...I'm going to round down for now, but I do anticipate a future update giving that final half star.  Thank you, Papa Murphy's!  You handled this incident well.

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  Posted on 04.11.13 Howard W.

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